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Thanks Guys I have TABS and have now set up a report to do it. Just wondered if a report could be done with DNA and reports.reports Cheers Brian Cheers Brian To see is to know To Know is to see

Hi Guys I have been asked if I can tell the Boss how many internal-internal calls are going at any one time. I have a BC12 with service pack 5 I think on it. Thanks in advance Brian Cheers Brian To see is to know To Know is to see

Hi Guys I could only find DNA_S But I have found in extension Manager and using feedback files then saving it to export it changing .txt to .doc allows me to open it on another computer. Bit of a hassle. But we should now be able to work on it else where. Alt + Prt Scr only puts on the page...

Hi Guys I had a similar problem and I used "Voyager" phones made in Taiwan the V1 type had a phone/Fax unit which you could plug a line into. I have just spoken to the NZ agent and he said that there was a V2 type, use only "XP" type (higher power) I get about 1 -2 Km from the phone/base set...

Hi Guys will try both methods a bit later in day, Have a couple of faults on complex to sort first. Many thanks Brian Cheers Brian To see is to know To Know is to see

Hi Guys I need to save some information to a USB drive or to the C drive on my computer. After I send the command to the TTY I get a screen printout but I would like to save it on a USB drive. How do I do this many thanks Brian Cheers Brian To see is to know To Know is to see

Hi Delster 16xx is in the Telco so I have no control over that. TBLuk's solution worked and as we don't dial 16 for anything else I blocked 16xx tested and have had no further problems. Cheers Brian Cheers Brian To see is to know To Know is to see

Hi Sejoita Used to use an external modem it was pretty standard config. 8bit,no parity etc. But the speed was about 2400 or 9600bps if you have speed to high it may come down and talk but better to start @ 9600 Cheers Brian Cheers Brian To see is to know To Know is to see

Hi Guys I was mucking around in Extension Manager a couple of months ago and found that when I did a search for a Generic extension I could bring up a box with it's Extension number and code( Greyed out). This is NOT THE BOX you get with "Facilities" but it was so simple to get the code for...

Hi Gedii Many thanks for that I had hoped that there was a command that I could list Dir = all and get a full list but that's OK I will try that out and see how I get on. It is an idea how would one go about sending the text file under tty? thanks Brian Cheers Brian To see is to know To Know...

Hi Guys I am running a BC12 I would like to list at any time the active freeseat/hotseat numbers and which extension they are logged in on. I hope this is clear. many thanks Brian Cheers Brian To see is to know To Know is to see

Hi Sonicluna I have a BC12 and use DNA So I just open the extension & on aditional cat it shows 14 "0"s & I change the 5th from the left to a one. otherwise the command is KSCAC:DIR=xxxx,00000000010000(enter) I take your point that you only have 11 digits is it a digital extension or...

Thanks Telelion. Hi Whosrdaddy I don't think Zintel are doing specials at this stage. The IT people want to ditch the MD & go to Citrix but the purse string holders don't want to spend the money required, so I have a job in the mean time. Just checking about upgrades though. Many thanks Guys...

Hi Eriser very sneaky Will keep it in mind if I have further trouble as I don't think I have any with that Cat in the system Many thanks Brian Cheers Brian To see is to know To Know is to see

Hi Telelion It is a BC12 SP 5 Hi aviator051 thanks that is a lot easier does not show generic phones but no matter I have those and can add to list.Cheers Brian Cheers Brian To see is to know To Know is to see

Hi Guys I look after a MD with BC12 - SP5 if we want to use IP phones via plug in boards can we upgrade to SP7? or do I need to get MX1 software. i.e. what is the upgrade path but keeping the exising hardware at this stage. Cheers and thanks. Cheers Brian To see is to know To Know is to see

Hi Guys I need an equiptment summary of each lim. I have used SYEDP: but I need to manually count each type is there an easier way. Many thanks for your help Cheers Brian Cheers Brian To see is to know To Know is to see

Hi Tbuk Yes it works fine Many thanks Brian Cheers Brian To see is to know To Know is to see

Hi Bundy33 Just a couple of questions. 1. What is your system? 2 Are the calls answered by an Auto attendant first? 3. What does the Operator screen show on these type of calls? is it the same trunk all the time? 4 Does your call accounting show any very short at the same time. I would get a...

Hi TBLuk Will try it on Monday when I get to work. Many thanks Brian Cheers Brian To see is to know To Know is to see