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Hi, Is it possible to remotly record the OGM501 via DISA? From the DISA Menu i've tried *47 extn pin and get dial tone, but then when I try *362 501 to playback the existing OGM I get a reorder tone. Regards Isinor

Oops... Sorted needed to record the greeting for the VPS 678 Regards Isinor

Hi, I'm trying to create a basic DISA phone menu with 2 options - option 0 to operator, option 1 to leave a message on SVM 591 Option 1 should call VPS 678 with both FWD and Intercept set to 591 SVM is working OK for another extension with FWD to 591 OGM is playing OK and Option 0 works fine...

LCR can be used to do this. This is close to what you will have to do, assuming that you are using Exchange Numbers A=71, B=72, C=73 for networking, public network from C is DEST 79 and LCR access is set to 9. In Exchange A - Setup LCR and add this entry LCDDI:TAB=ENT,ENTRY=9,TRC=1,PRE=7379...

Hi Try setting the call type with OPCTS, you might need to tweak CALT 5, 6 or 7 depending the the route configuration. OPCTS:CORG=xx,CALT=5,ROU=rr; Regards Isinor

Hi, The 'Customer Group' might be able to do this... if you have less than 250 co(trunks) More info in ALEX \Solution Documents\Customer Group EXCUC:DIR=...,CUST=1; KSCUC:DIR=...,CUST=1; RODDI:DEST=...,CUST=1,ETC...; Regards Isinor

Hi, This is roughly what to do… 2 direct carriers and 1 indirect. The example assumes that 9 is the access code to PSTN. That route 1 is DEST=701 and route 2 is DEST=702 direct access carriers. Route 1 also used for indirect carrier access via 1866. You most likely need to free up some...

Hi McG 2 is a ELU1 or ELU2 or ELU9 or ELU22 31 is a ELU5 36 is a GJUL4 69 is a IPU Regards Isinor

Hi, Can you add ADN & MDN to IP Phones on TSW SP2 Regards Isinor

Hi, This is roughly what to do… The example assumes that 9 is the access code to PSTN, that route 1 is DEST=701 and route 8 is DEST=702. You most likely need to free up some numbers to achieve this. /* Assign a number for LCR */ NANSI:NUMTYP=LC,NUMSE=9; /* set access to DEST codes */...

Hi, Print the phone SERV and check D3 D4... or just make a test call. KSCAP:DIR=xxx; EXCAP:DIR=xxx; etc Regards Isinor

Hi, The operator can do this is if PARNUM 57 is set to 1 (The PABX operator is allowed to execute disconnection of the third party) and the extension SERV is open for intrusion. To print... ASPAP:PARNUM=57; To Change ASPAC:PARNUM=57,PARVAL=1; Regards Isinor

Hi, You can create an alarm extension using any analogue extension... This will allow up to 8 people in a conf… you might need to switch off conf tone to make it usable. SPEXI:DIR=..., OPT=E; It’s not as good as pucka solution but it may help. Regards Isinor

Hi, You call allow HG Members to use Group Follow Me, in the UK the code is *24* Group Number * Dest # Digit 6 in SEL of the hunt group controls if HG Members can use this code. Regards Isinor

Hi Lalrl; Board id's in Alex... ..Application system / Application system, United Kingdom / Parameter description Regards Isinor

Hi, Yes... You need some call logging software to help get at the report your after. When settings up CIL one of the commands allows LOGFAL and LOGABN CLOHI:FILE=,FORM=,DMPSIZ=[,DISCR=][,LOGABN=][,LOGFAL=][,HRTBT=]; Log failed calls. Provides option to log or not to log failed calls (calls...

Hi, Thanks... but strange, because if you look at the print... Why 2 rejected calls... didn’t they use CHO=2 Also CUST=2,CHO=1 (No Default Route Choice) only has 3 CALL ATTEMPTS and 3 TRUNK SEIZURES not 53 and 50. On my print for CUST=1,CHO=0 CALL ATTEMPTS = 39454 TRUNK SEIZURES = 12986...

Hi, Why is there such a large difference between CALL ATTEMPT and TRUNK SEIZURES..? lctmp:dest=707; LEAST COST TRAFFIC MEASUREMENT DATA TIME = 11:12:10 19JUL07 DEST CUST CHO CALL ATTEMPTS TRUNK SEIZURES 707 2386 2025 1...

Hi, I think this is might be a call back on no answer. Just make a call from the phone or wait 2hrs. Regards Isinor

Hi Daddy, MD110 BC13 is what any sensible person would call it... But I thought that the MD110 is dead... it's re-branded by Ericsson to be the MX-One V2 Telephony Switch. Is that right or am I & my Ericsson contact loosing grip. Regards Isinor