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Ya know, that's the funny thing about Nortel manuals, they're written in Nortelian. It's more like a research project, some info is here some is there. What ya gottta do is somehow get it all together, (sometimes used to I make photo copies then paste them together to get all the common info...

I don't believe it something that the phone system is doing by itself. Is anyone in the office at night?

As MRoberts mentioned on her Nov 13 post...upgrade to MICS 6.0..It's out now, contact your favorite Norstar distributor and...MERRY CHRISTMAS!! DueE

It happens because the CO doesn't get a signal when a caller has hung up. be sure your lines from the CO have Disconnect Supversion/OSI and they are programmed in the Norstar as Super.

excuse me, that should have been: RESETOPERPSWD DueE

Default 982 OPERATOR password: FEATURE 985 press 7 enter pswd: 7373867377793 (RESET OPR PSWD) press OK press YES

Randy, check the release of the Flash. That was known issue that was corrected by Flash Rls 1.7. Also, if your CICS is above 4.0 you must have Flash Rls 1.9 or above. ITAS-SRN-007, dated January 21, 1998.

Check out the Priority call feature in the system coordinators guide.

Yes, as MRoberts suggests, when using DISA you will need to create target lines for the stations you wish to dial. It is just like an E&M connection using auto answer trunks. DueE

pbxphoneman, listen to Arr, he knows what he's talking about. Good Luck!

mroberts: ever had a vm unit come up using the lower defaults? F940-F948? or have Access come up on F916 instead of F915? Removing codes using XFTEST then cycling power will allow MICS/CICS to reassign correct default codes. DE

Anyone ever have a station mod with a green power indicator light? Just had a tech call in with that and I only recall and can find documentation on it being red. There is no problem, I'm just curious.

Cycle the power After it comes back up up do F**STARTUP, Pswd: CONFIG Reset memory: Y Press OK

Of course SHE is.