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the problem is not that they can not handle the volume of calls it's that they 16 people answering calls and using the lines. so when multiple users have placed their call on hold it is difficult to see from the blinking symbol which line is the line you placed on hold to retrive the call.

Customer is using a mcis using 7316e phones. They have 12 lines that appear and ring at all stations and they are constantly in use. There can be several different calls on hold at the same time. The problem is it very difficult to determine the line that was placed on hold from your station...

Is there any way to get a manual for a js 550ws pos system.

have a client that has an old cics using 08 phones, they have 8 lines in line pool A. here is the problem if they put a call on hold instead of the line pool button being on hold it moves to the intercom position so there is no way to intercom. any ideas?

thanks, that was it, knew it was simple just been one of those days

I know sometimes you cann't see the forest for the trees but i need a little help. customer has call pilot on ext. 35 set up to answer on night ringing only. He has 4 lines which are appear only at cp. Call forwarding is not on any station but the cp answers after 4 rings during the day. what am...

I have an unusal problem, we have a superimpossed 800 number on our fourth trunk. If you call this number it will ring once and then give you a new dial tone, if you try and dial on this dial tone after three digits the operator cuts the call off. this problem moves with the line if you change...

feature 1 works fine, and it was working onoe this system don't know what is going on.

have been using a flash 2.0 with CISC with version 7.0 software and now all of a sudden it no longer sends notification to the phone for voice mail. I have reinstalled programing but still nada, any ideas?

did the f903 did not work, powered down again removed card and restarted finally came up.

ok I did the reset, now it is dead, F983 says inactive feature

Is there a way to default a flash so you can remove all old programing and start over? Thanks

I have used another radio source, works fine on both series phones and 2 different xm units give the same problem.

Have hooked up an XM Radio to a Compact ICS and i am having strang problems. The volume fades in and out on T series phones but is fine on M series. Tried hooking XM to MICS and got nothing at all. I am using matching 600ohm transformer, still having problems, any ideas?

I am connecting a plantronics c50 wireless headset on a cics. tried using t7316 and m7310, here is the problem, with the headset pluged into headset jack on phone you must hit release on the phone to end the call this defeats the wireless use. tried using a remote handset lifter but when you...

Thanks found that out today, finally got new documentation that covered this. With this new speed dial numbers being three digit you are now required to dial six digits to dial a speed dial number seems nortel when in the wrong direction to me, just dial 7 digits and not worry about entering all...

Have not run into this before any suggestions. When trying to program system speed dial on a CICS it will not take any numbers 01-71 if i hit 256-299 it will let me but that makes it a three digit speed dial ( feature * 0 256-, why bother just dial the number). What have I programed incorrectly?

Ok I have a simple question, on a CICS once you change the volume on the handset how do you save it so that it stays at that volume?

Help I lost my book and can not remember how to get into the CCR greetings to change their recordings, want to customize instead of default" enter the extension now". this only using the built in CCR not a AA/VM system. Thanks for your help

Is there a way to remotly program the recording ext. on a flash2. Have programed Amanda voice mails over the phone and this easy to do was wondering if possible on flash.