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Hi All, I'm having a bit of trouble with my audix system... Some of the ports will answer a call but do nothing with it, basically hanging the caller. I did a shut down of the system, and when shutting down the voice system I noticed that some of the services apparently weren't running...

Hi All, I've checked the station form. The MWI extension is the same as the station. The status station form does not show any messages waiting. I've watched the system monitor while leaving a message and for 5 minutes after, no command to turn on the MWI is sent to the Definity. The...

While it could be the light, I'm inclinded to point the finger at the Intuity. It's not dialing the LWC activation code for her mailbox. The LED isn't going to go on with out the Intuity telling it to. And yes, the station form is programmed in a similar manner as the others. Thanks!

Hello, I've got one user who's message waiting indicator is not functioning. I've watched the system monitor and left a message in her mailbox. I see the port taking the call, but I never see the system dial the message waiting light indicator turn on code. So far, she's the only one...

Look in the Avaya maintenance binders...the document is also available via adobe acrobat format....which is great because it lets you search by keyword. P.S. If memory serves, 513 is an unplugged station.

Thanks Bob!

I'm trying to remove a station, but I get the following error: "Remove ext from system super-retrievers list before removal" What is this and how do I fix it? TIA, Steve

The most elegant way to set this up is with a coverage answer group. You start with an X port station. This extension will be what users call when trying to reach the help desk. Create a call answer group (add cov ans next). Add the 4 stations to this group and note the group number...

netcon, This system is only a temporary solution due to a hardware failure of an alternate voice mail system. I'm curious why Audix needs to be a part of the hunt group name, and "On the voice mail station forms: Enter in the Name field the name by which this messaging port will be...

Thanks Brandaris!

I got the message light working finally....I'm not sure what the change was other than possibly the feature access code change from this morning combined with changing the LWC setting on the station page to MSA-SPE. Anyway thanks to all for the help. Does anyone have any idea why the...

Here's where I stand... Mode code is turned on. The defaults are used on the ch sys mode screen, other than the audix hunt group extension. I changed the feature access code for LWC send & LWC cancel a message to the codes I found in the Intuity (*98 to activate, #98 to de-activate) The...

I'm trying to setup an Intuity Audix with mode code. How do I enable the message waiting indicator in the Definity? I found what the Intuity is dialing to enable & disable the light, but I'm not sure where that ties into the Definity. TIA, Steve

Thanks guys!

Lopes, That would probably be the issue. I had a 750C installed and had the 750B in my inventory. I just installed the 750B for extra space. When I do a list integrated, I see the board, the announcement and how much space it's using. But it will not play. Is there a painless way to use...

It is a TN750B. I have a TN750C also, which if I interperet the documentation correctly, should not be a conflict. TIA, Steve

The board shows up in list config. I can't run an ADD BOARD command. Any other ideas? TIA, Steve P.S. the board shows up when I do a list integrated command...

I recorded the message on Friday and I still cannot hear it.

Hello, Can anyone tell me if I'm missing something? I added an announcement board to my definity, and was able to program an announcement to the board under change announcements. The system lets me record a message, but when I try to play it back I get the wave off. Am I missing something...

Well how things change when you get back from a Holiday. I left this problem while I went away since it wasn't really affecting the user and the switch seemed to be stable... WRONG. The backup did not run...and thus a minor alarm was triggered. Since I wasn't around to address the alarm, it...