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Do you have the contact info for Best Communications? Nothing comes up when I Google it. I have a customer that loses several Norstar stations each time it storms with major lightning. There are some long runs all with in spec and all demarcarations are protected with groung block current...

Thank you to all for your help! I'll double check the type of protection at the entrance to the building and look to add a gas tube to ground, or something similar too.

Thx VencomRob and Senk1s for your replies. I have installed protection blocks at each entrance and still have random issues at two of the four buildings. I plan to double check the bonds of the blocks to to ground and confirm these are all good. Other that that, I'm baffled. Does anyone...

BTW, does anyone know of any RJ-11 jacks with suitable surge protection?

Thx for the response. All wiring between structures is underground. Only stations are effected, luckly no problems with the KSU. Also, all power is from the KSU. Thx again for the help.

Well another major storm hit a customer who happens to have a series of buildings on a school campus. These buildings are inter-connected with a MICS and all is well. Except, once or twice a year a lightning storm will knock out a couple of stations or more. There is protection for each pair...

Probably only available on Centrex business lines. Although I wish the Norstar could use 3-way calling to initiate a transfer using Link.

THx, I'll double check this.

Is it possible to configure Night Service to answer after the second ring? Right now it answers immediately, and as you can guess, the CLID never has a chance to come through. Thx

Was anyone ever able to determine how to get into the WEB CallPilot interface if the password is lost? The default 0000 password does not work and I reset the password to four zeros through the function 985 method, but still no luck accessing the WEb manager. BTY, The system is up and...

I've heard Nortel will release VoIP modules for CICS this summer. Has anyone else hearing the same?

Thx, next time I'm at that school site I'll try that.

The card I am using is called a Combination Expansion Card. NTBB04GC Do you know if this is has the clock function, too? Thx

Yes, I'm trying to add more CO lines. Do you know when using BRI is the voice quality improved? I believe the 8 port expansion card is NTBB04GD. Doesn't that have the clock too? Thx again

Presently, I have 2 CLI loop trunk modules and an 8-port expansion card. Other than the ISDN trunk card, do I need anything else? Thx

Once again thank you for your help. Can I run one trunk card CLI and one ISDN?

I'm planning to convert several POTS loop lines to ISDN BRI. Since this is the first time for me, I have a couple of question. 1) Is there still the digital to analog conversion of the voice? In other words, with ISDN doesthe quality of the voice improve and eliminate the static the Norstar...

Thx guys. I only hope the interface to the Dukane is as easy!

Does anyone know how to connnect a Norstar MICS to a Dukane MCS350 Paging system?

Thx Jerry, All calls require eleven digit dialing (1+222+333+4444) the log only dials the last seven. Can the CICS be programmed to automatically dial the leading 1 and area code? Thx again!