Let's face it. Sometimes we get forced into performing live updates despite our best advice and judgement to the contrary. My budget and organization does not have the money to invest in series of "test servers". Nonetheless, relying on info I gathered from this forum concerning the upgrade...
That is not our experience. The software is becoming more and more expensive and is compatible with fewer platforms. Some organizations cannot afford the hardware upgrades pushed by the software manufactures. We do not have the luxury of large I.T. budgets. And, as far as tech support.... We...
I have had the same experience with Veritas' support. The thing that really angers me is that we have paid for the support. I am lucky if I even get an email response. I am looking around for a different backup software vendor in the mean time.
We installed BEWS 10. We ended up unistalling it into the wee hours of the morning. There are problems with its remote agents and NO support what-so-ever for any NT4 server OS's. Their "Direct Assist" system has been move to a web interface on their site. We paid for 24x7 support. We get...
If you can afford it in any way whatsoever, go with Avotus and not OTM. As said earlier, it was Avotus's product that OTM is based on except Avotus's version runs on a UNIX kernel. OTM has been hacked to run within MS Windows OS. OTM has to be one of the worst engineered products known to...
I am running a M1-11C (SW 24.30). If the T1 between us and our LEC goes down for a second or so the TMDI is able to deal with it. If it goes down for any longer than that the TMDI goes into alarm state and won't come back unless I reset the card (CC stays red) or do a cold start. This can't...
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