Avotus or OTM ? 1

[ErikHemeleers]

We're managing about 10 Meridians with a total of about 10.000 sets. We're planning to start using VoIP-trunking between Nortels and upgrade to succession 3.
Looks like even with Avotus, I still need OTM to configure the ITG cards. Right ?
Will OTM be able to handle such a large environment in terms of performance ? Or will Avotus do a better job ?

 

[one234]

Hi,

We are running OTM with the maximum number of TN's (128.000). Allthough we are not using all of them (Approx 60.000).

Depending on the server. OTM can handle your network.

I've a ticket with nortel with the question if OTM takes advantage of dual proc's... Because sometimes it's a bit slow...

We have the following OTM config:

1 server with OTM 128.000 TN's, web access (also for end users), DBA, Traffic, CDR Buffer (No Billing), Access server

5 Admin Clients.

And everything is working just fine (Sometimes a bit slow, but you hardly notice it)

Marc D.


If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[one234]

PS: OTM is designed by Avotus

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[Woodro]

I'm at the globalknowledge training center taking a class on OTM. Just got done with the installation and taking the common services and web admin next week. I'll ask about the dual processors the instructor use to be one of the etas engineers so maybe he'll know.


Woodro

 

[one234]

Thx.

Who's your trainer? Maybe I know him...

Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[Woodro]

Jack Herberger



Woodro

 

[one234]

Don't know him...

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...

 

[bugdog]

Just my opinion....I personally know many customers who have purchased MAT/OTM and I also have it installed on my notebook...my own expereince, and also negative comments made to me by customers whom have purchased MAT/OTM If I were a salesman I wouldn't sell OTM to my worst enemy.

 

[OBone]

There are certain capacity issues with OTM but there are tools available to address these.

Many of the problems associated with OTM stem from incorrect implementation, configuration and inadequate user training. A good trainer/implementer gets fewer complaints.

The latest versions have seen considerable improvements.

PS: Avotus only helped to develop a couple components of OTM - not the entire portfolio.

I would take my chances with the dominant hardware manufacturer (Nortel & OTM) instead of a third party whose future is in question.

 

[vztech]

I agree with Obone OTM (O That's MAT )isn't a bad product I'v learned to like it very much.Yes there are issue's but don't they all. One thing to consider is the TN and RPU licensing is very costly.

good luck!

 

[AnthonyMeister]

If you can afford it in any way whatsoever, go with Avotus and not OTM. As said earlier, it was Avotus's product that OTM is based on except Avotus's version runs on a UNIX kernel. OTM has been hacked to run within MS Windows OS. OTM has to be one of the worst engineered products known to man. Crashy, crashy, crashy!

 

[johnpoole]

same here on otm, have installed it for a dozen or so sites, i have it here, other then the fact that it gives me an extra pc in the switch room, you can have it. i have only had one cutomer use it and they have at least one issue a week as to why it did or didn't do a task. my confort with command line may make a difference, but i refuse to learn a fatter os just because it's slower... to update names in my switch, i get the new file form personal with changes for the month, 2800 names, 3 or 4 hundred changes..ld 95 out all...then merge the names into a script and put them all in, start to finish, about an hour.. if it ain't broke, don't fix it...

john poole
bellsouth business
columbia,sc

 

[sandyml]

Hey Woodro, say hello to Jack Herberger from me -- was in a class 2 years ago in Youngsville, NC (Raleigh area).

 

[Sccoppa]

Anthony, I don't know where you learned to install or operate OTM, but your advice is incorrect. A few years ago when OTM was known as MAT - it did have a number of issues. However today, OTM 2.1 (and 2.2 now available) is rock solid. Providing you have installed the system on an adequate PC, OTM can not be beaten. Good luck to anyone thinking of going with third party software manufactures competing with OTM. You may find yourself at the end of a busy signal in a short while.

If you need help with purchasing or upgrading OTM, Nortel recommends the following vendors as leading experts:

Avotus -

http://www.avotus.com

eTEL Technologies -

http://www.eteltech.com

ISI -

http://www.isi-info.com

Teltronics -

http://www.teltronics.com

Avotus - are pushing their own software instead of OTM. May be getting out of OTM all together.
eTEL are new to the list. I haven't dealt with them yet, but I expect their rates to be the most resonable.
ISI - I haven't dealt with them either.
Teltronics are rumoured to be getting out of OTM, but provide decent service.

Good Luck

 

[AJB39]

I have had experience with both platforms as a customer, now a vendor. As stated above, OTM is finally a stable product and will run fine in most applications. I have seen issues on larger installations where the Scheduler starts running on top of itself and causes issues, but with a little TLC it can stay afloat.

Avotus on the other hand is a very stable product, but is also quite expensive. Because of the UNIX OS, it handles multiple operations much smoother.

If you are looking to integrate other functions (Asset Management, Cable Records, Order Management), then Avotus is the better choice. If not, then go with OTM. It's cheaper and support is readily availble from any Nortel certified vendor.

AB

 

[Faph]

Some OTM modules are very strong and stable and some are not. As an example the Billing system is really not the kind of solution you want if you have over 2000 sets. The MAC package is OK and comparable to others but not more.

The Avotus system is probably more robust and designed for the Enterprise environment but very expensive and running on SCO Unix. Just SCO could be a bad news for you.

OTM will offer more integration with your Nortel solution, today and tomorrow.I would go with OTM and ask Avotus for a quote on their ICM package to manage expenses and CDR.

Make sure you verify who will be supporting your OTM. Most Nortel dealers don't have a clue on how to manage and support OTM. Where are you located?

 

[Sccoppa]

Faph,
Your information about the OTM billing system not being able to manage a system exceeding 2000 sets is wrong. Avotus are trying to sell their ICM product to customers with more than 2000 and OTM to customer with set less than 2000 sets. It is a sales strategy. I have installed OTM systems with 10000+ sets and the system runs awesome! I believe Avotus are getting out of the OTM business and just pushing their ICM package. To bad because they still need OTMs DBA utility to collect CDR if the customer doesn't want to employ Avotus' MDR2000 buffer box. From a price point perspective OTM is the best option. The ICM package is way too expensive and since it is based on SCO Unix I'd run away!! The best bet is to stay with Nortel's product.