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  1. RGarcia87

    Running MS Teams in VDI Environment

    My organization is trying to run MS Teams in a VDI environment using Thin Clients, but are running into issues with lagging. The thin client specs meet the requirements to run Teams in a virtual environment. Any advice on what requirements are needed on the VM side? Thank you for your assistance!
  2. RGarcia87

    Thin Client VDI requirements for MS Teams

    Not sure if this is the best forum for this question, but I'm in a VDI environment and my organization is wanting to utilize Microsoft Teams through VDI using Thin Clients. I'm needing to find out what would be the requirements on the thin client as resources are taken up on the local station...
  3. RGarcia87

    Print mapping non domain computers

    Looking for a solution that would map non domain computers (thin clients)to their assigned printer(s). I work in the banking industry that uses up to 800 thin clients (non-domain) and 100 domain PC's. The majority of the thin clients have a single thermal printer mapped to it and least two laser...
  4. RGarcia87

    Linking Toshiba MFP to Active Directory

    Hello, I'm a new desktop admin and have been tasked to research linking our MFP copiers to Active Directory, eliminating the manual process of adding users to the printer's address book. I know you can scan to a network share as well but would also like the option for users to scan to their home...
  5. RGarcia87

    Access 2013 Shared DB issue

    dhookom, yes there is a small locking file.
  6. RGarcia87

    Access 2013 Shared DB issue

    dhookom, yes they do. I tried to open it from two different pc's and got the error. The weird thing is it still allows me to enter in data and save it.
  7. RGarcia87

    Access 2013 Shared DB issue

    Hello, I have a DB that has a backend DB and both are configured as "Shared" databases. When I'm in it and someone else tries to get in it says, "You do not have exclusive access to the database at this time..." This will also happen if try to open it from a different location. Help please!
  8. RGarcia87

    Avaya CMS: Agent Group Permissions

    Then only give them Read permissions to the Dictionary.
  9. RGarcia87

    Command to display analog card

    Thanks! One more thing. Some ports show a "p" on them. p=psa What does "psa" stand for?
  10. RGarcia87

    Command to display analog card

    What command can I use to display the ports of and analog card?
  11. RGarcia87

    Crossed calls on VOIP

    We have an intermittent issue where calls get crossed. Agent 1 receives call and about a minute later a second agent gets the call. It appears to the second agent as a new call with the whisper. Both agents and customer can hear each other. The second agent just hangs up without effecting the...
  12. RGarcia87

    Skill report showing what vectors are used

    Thank you! This works
  13. RGarcia87

    Skill report showing what vectors are used

    Is there a report in ASA or CMS that will show what vector(s) a skill is using?
  14. RGarcia87

    Aura messaging: emailing voicemails

    Now, can we get old voicemails sent to Outlook or does it have to be a new voicemail that was just received?
  15. RGarcia87

    Aura messaging: emailing voicemails

    I know in Aura messaging your can have your voicemails emailed to you in outlook. My question is, can you have someone else's voicemail emailed to you?
  16. RGarcia87

    Finding a voice mail and saving it to a wave file

    Sorry, it's Aura messaging
  17. RGarcia87

    Finding a voice mail and saving it to a wave file

    Is there a simple way to locate a voicemail for a user and save it as a wavefile? Our company doesn't allow us to use IMAP/Pop3 to receive voicemails via an email client.
  18. RGarcia87

    Queuing to multiple skills question

    So, I can add 5 skills if I wanted but once it checks the last skill it'll only stayed queued to the last 3 skills?
  19. RGarcia87

    Queuing to multiple skills question

    Even with today's technology you can only queue to a max of 3 skills in the Avaya?
  20. RGarcia87

    Queuing to multiple skills question

    This is what I meant to put, not "Check split"... queue to skill 31 pri h queue to skill 32 pri h if unconditionally queue to skill 33 pri h if unconditionally queue to skill 34 pri h if unconditionally

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