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I solved this problem. I used a different R6 ACS and it works like a charm. Thanks for everyone's help Charlie Coale chcoale@aol.com

I tried your suggestion and activated RCF at ext 10 then tried F11 50 80 from ext 10 It showed in the display Forward: 50 80. I tried calling ext 50 and just get a busy. Once again I verified that Personal speed dial code 80 for ext 50 is populated Charlie Coale magixtrainer@aol.com

Is it possible to remote forward a call for a virtual extension and by virtual I mean one that exists in the dial plan but one which you don't have a physical jack. I set up remote forwarding for ext 50 and used personal speed dial code 80 and put in my cell number. I enabled call forwarding...

What class of service did you assign to the mailbox? Charlie Coale magixtrainer@aol.com

If you re in the maintenance screens looking at the error logs, a yellow alarm indicates a problem on a DS1 circuit which could be for T1 or PRI and it is telling you that there is a problem at the other end. This would most likely be where you have a point to point connection. If you are in...

Does anybody know what the administrator's back door password is for the R3 Merlin Messaging? The one for the older messagings does not work anymore. Charlie Coale magixtrainer@aol.com

In ARS you have day/night capabilities, multiple routes which can be different day and night, FRL ( similar to class of service) defining who gets to use the facilities, digit manipulation (can absorb and insert). I suggest you examine the system planning forms for ARS and the directions for...

Go to tables, you will see dislist, create list 0 entry 0 (you actually enter 00) and put your access code there. Next go to disallowto and assign list 0 to the phones. Charlie Coale magixtrainer@aol.com

Put the international access code on a disallowed list, assign the list to the phones, and you are done. Charlie Coale magixtrainer@aol.com

What release is this system? Prior to Release 4 Legend you just needed *03 and the line code. So to access line 1 it would be *0301. It wasn't till the R4 they added in the need for the password and if the password has changed than of course craftr4 would not work. Charlie Coale...

You need some version of SPM software, regular patch cord, and a 355A or 355AF adapter, the only difference is the A is a male and the AF is a female. Also depending upon which adapter you get, you will probably need a 25 to 9 pin adapter, as the 355 adapters are 25 pin. Charlie Coale...

correction set speed 19200 for 1.0, 1.1 is probably still 19200, 2.0> is 38200. When you connect you should get a login and use tech1000 and for password use the admin password (ie 123456, or whatever it is) Charlie Coale magixtrainer@aol.com

try tech1000 with the administrator's password. set speed 19400 Charlie Coale magixtrainer@aol.com

Hi, try tech1000 with the administrator's password. Charlie Coale magixtrainer@aol.com 301-352-3601

I have a copy of a document called the INA cookbook which is a word document which gives examples of how to set it up both for PPP or frame relay. If you want it, I can email it to you. I suspect it will answer your questions. Send me an email at magixtrainer@aol.com if you want it? Charlie Coale

Sounds like you don't have enough touchtone receivers. Touchtone receivers are shared system resouces. T1 card has none. 012TR has 2, 016TR has 4, 800DID has 2, embeded voice mails have 2, 016MLX has none, 408MLX has none, etc. Add them up for your system, you probably don't have enough at times.

By backdoor, I mean if the administrator changes their password, the backdoor would allow you to override their password and get in to do administrative functions using the touchtone interface. The 3.0 messaging I just worked on, does not permit the old backdoor to work. There are...

Hi, Print a system setup report. You will have to be on site to do this. The password will be on the first page, right hand side about halfway down. Charlie Coale 301-352-3601

Does anybody know what the administrator's back door is for the R3 Merlin Messaging? The one for the older messagings does not work anymore. Charlie Coale

The white brown pair is a power pair. These are BRI based phones and will work off phantom power. The result is that anything that needs the second channel of the phone will not work, such as the MFM, DSS, the feature voice announce to busy, etc. Basically you are making a 2 channel phone...