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Do you mean you actually can't access the Internet Explorer program itself? Or that once you open Internet Explorer, you can't open any web pages? I would check with the ISP to make sure you have the correct DNS entries set up. I've seen problems in the past with ISPs that claim their...

Or better yet, CLEAN under the key. Pop it off and make sure it's not getting stuck because of that Kool-Aid you spilled on it last summer! :) Jason H.

I am wondering if there is a way to set a certain print resolution as default, either through Windows or MS Excel. More details follow: The printer: HP 870Cse, connected via JetDirect over network, using drivers for NT4 recently downloaded from HP's website. The computer: Laptop running...

I almost hate to have to post this, but... ...did you remove the tape from the ink cartridges before installing them? Laugh if you will, but I actually had a help desk work order for an issue like this, and I walked in, took the tape off the cartridges, put 'em back in, and walked out. When I...

Thanks for the comments, folks, I really appreciate it! Jason H.

I'm thinking of picking up an AMD Athlon XP 1800+ along with new motherboard and RAM, to upgrade my current computer. I have a 300W ATX power supply, and I'm wondering if that will provide enough power, especially considering a possible upgrade to a higher-powered video card (GeForce4 Ti 4200)...

Does pressing F5 refresh the drive contents while you are exploring the CD-ROM drive? It should... if it doesn't, then I would say you have a very, very odd problem indeed, and I have no solution for you. Jason H.

For the first one, I'd recommend adjusting the monitor settings for Color Temperature, Red Gain, and Blue Gain, if available. Any of these settings could result in the image looking off-color. Also, the "ATI Technologies Inc. RAGE 128 AIW AGP" entry is your video card, not your...

One point I'd like to add... if you are concerned about your hard drive data, make sure you aren't booting with a manufacturer's "system restore disk" as this WILL typically wipe out everything. This will likely be a CD, though, as a floppy wouldn't have enough space to restore the...

Delete the following registry key: (or rename it, if you don't like deleting registry keys) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ratings\Key You should then be able to open Internet Explorer, go to Tools | Internet Options | Content, and click on Disable. When...

Delete the following registry keys: HKEY_CLASSES_ROOT\lnkfile\IsShortcut HKEY_CLASSES_ROOT\piffile\IsShortcut Jason H.

What are you using to import this to the registry? If you're using a batch file with a command line like this: regedit C:\regfile.reg ...then are these the messages you're getting? "Are you sure you want to add the information in C:\regfile.reg to the registry?" "Information...

I'm having a problem getting an HP ScanJet 4200C scanner deployed for all users of a Windows 2000 machine. The scanner works fine for the Administrator account which was used to install it. There is also a .reg file that can be run to automatically correct the registry and make it work for...