Printing problem

[Guest_imported]

This is on a Windows 98.

Printer doesnt want to print anything. It prints a page but nothing prints.
Replaced cartridge and still no printing. Please advise if a setting has to be changed or just will a reinstall of the driver help.

Also even tried another printer and it doesnt print anything (just prints a blank page)

 

[cjhacon]

Have you tried reinstalling the drivers for the printer?

Have you seen any windows spooling errors?

 

[MiggyD]

You used another printer and it still didn't work?
Is this happening in a couple of programs or all of your programs? --MiggyD

Never be afraid to try something new. Remember that amateurs built the Ark. Professionals built the Titanic.

 

[Guest_imported]

Its happening in my printer only and with all stuff I try and print out.

 

[crisc]

Try printing a test page and see if it comes out normally. If not, reinstall latest drivers. BTW, what kind of printer is it?

 

[JasonHamari]

I almost hate to have to post this, but...

...did you remove the tape from the ink cartridges before installing them?

Laugh if you will, but I actually had a help desk work order for an issue like this, and I walked in, took the tape off the cartridges, put 'em back in, and walked out.

When I closed the work order, I made a note in the Resolution field: "Removed excess packaging."

Jason H. - Technician