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I just re-read my previous post. It sounds as if I were referring to the participants of this forum.... I WAS NOT. I have learned more from here than all other sources! In fact, I told my tech contacts the same. Just wanted to clear up any possible misunderstandings and make sure no one was...

Kris and others, Excuse my ignorance as I was recently tossed into this position with minimal training. Our IP Office training was not conducted and will be scheduled "later". Currently I have all four page zones connected as consecutive analog ports and then to UPAMs. When they are called...

Kris, Any progress on this? We have just switched from Definity to IP Office at our location. We are attempting the same thing. I have installed 4 UPAMs. Of course the hunt group doesn't work because it simply connects to the first and the other locations create a dial tone over the speakers...

Help! What does this mean? It has been dialing this for 8153 minutes as of this morning??

I am new to this. I used an existing working callpickup group as a guide and created a new one called "tool room". I then entered the three extensions and verified that all the exact boxes were checked as they are in the working one. It does not work. When I look at the hunt groups, the "tool...

Thanks for all of your replies. Does anyone have the email to report such items to Avaya? I am starting a list.

Our company just installed a 412 with a 406 at a remote location. There are no analog ports remaining at the remote and we need to provide external bell or strobes that activate when the digital 5410s at these three different buildings are called. Surely someone out there makes a device that...

We just installed a 412 with 3.0 (44) Is there call accounting as is, or is there an additional program needed? The boss would like to see what calls are made from what extension. He expects a reasonable amount of personal use, but not crazy about someone talking to Aunt Gertie in FL for 2...

I just went through the same thing a week ago. In fact, I have had three analog units do this. In each case... they were fried. Plugged in the new units and off they went. Sorry.

We are at build 44. It has happened at least 4 times so far.

Our IP Office has only been in place for 2 weeks, so I am not sure if these issues are "bugs" or incomptence. Occasionally when I make even a minor change to a user, the system adds a duplicate user. I then have to delete one of the entries. Has anyone else seen this?

Surplus is correct. The page he is referring to is located at "Intuity Main Menu" > "Voice System Admin." > "System Monitor". You may watch the coding of the outcalling function. The first thing that you MUST do is call your pager and count the seconds that it takes from the time you press the...