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The second DS1 has just been installed and is not really set up yet. The Digital Fax card has one RJ-45 port and is an 8-port fax card but we are only licensed for 4. The card can be set up to accept any type of setup that the DS1 card needs it to be. The second DS1 card will only be used to...

I have a Merlin Legend Release 7.0 with 2 100 DS1 modules. The first is connected to our incoming PRI and the second is connected to a Digital Fax card on a Fax server. How do I route a DID that comes in on the PRI to make it go out the second DS1 to the Fax server.

I have created a form (frmIRAC_Input) with a Combo Box (Combo6), a text box (Text4), and a Continue button. When the Continue button is clicked, it concatenates Combo6 and Text4 (Combo6 & " / " & Text4), closes this form and opens frmSource where I want the concatenated Combo6/Text4 to populate...

I have two tables that have no relationship except for the Activity field. I needed a report that would print all records for the 2nd table right after all the records of the 1st. I created 2 querys on the two tables for the info I needed. In the report design, I put the 1st table/query info...

Jerry, I really do appreciate your response. I have tried this once already and it didn't work. I must be doing something wrong. I connected a monitor and keyboard to the NAM, went into TCP/IP configuration and saw that the IP was 192.168.110.10. I connected from my laptop network card to...

I just read DueE's "Laptop connection to NAM" and I think I am even more confused, but then again, that's not hard to do. I have a Nortel MICS with Norstar Voice Mail 4.0. I need to change the Class of Service, Password Expiry setting to '0'. I did this with 2.0 by attaching to the...

Right out of the NAM II Installation and Maintenance Manual it says: 9600 baud 8 data bits 1 stop bit no parity There is also a note that states "Your terminal must be VT100 compatible. Good luck, Volaris

I have a Nortel MICS with Norstar Voice Mail 4.0. I need to change the Class of Service, Password Expiry setting to '0'. I did this with 2.0 by attaching to the NAM II serial port with HyperTerminal and accessing the Application Administration menu. This does not seem to work with 4.0. We do...

I do not have Voice Mail Manager software and when I did F983,4, there were only 2 items on there, Voice Mail (Y) and Directory (Y). I have a NAM and I can connect up to it through the serial port and get to an interface which has a selection for Access Server and Norstar Voice Mail. I have...

I have a Norstar ICS Compact w/Norstar Voice Mail 2. A while back I was able to change one of my Class of Services. I was able to change the Password Expiry to "0" so that users wouldn't have to change their passwords. For the life of me, I can't remember how I did it. Does anyone...

There are only 32 slots for a group page. Is there any way to daisy chain the group pages together so it can page everyone at one time. Thank you, Volaris

Nevermind! I just figured it out. For those of you who were like me and didn't know, it is under the "change console-parameters" command. The extensions are established under Common Shared Extensions. Thank you, Volaris

I realize that the phantom-user extensions are used to park calls, but I can't figure out where these extensions are administered. I found them on the attendant buttons, but removing them doesn't get rid of the extension. Does anyone know how I change or administer these extensions? Thanks a...

I have AVA-100 Voice Mail set-up with our Vodavi StarPlus system. I set up an extension and a voice mail just like all the other ones we have that work. The problem is this voice mail won't pick up. You can transfer a call to the voice mail of that extension but if you enter that extension at...

YES. You have to have a LAN card in your Intuity box and then administer the TCP/IP Administration settings. Make sure the card you use is compatable with the Operating System. The card in our system is the Intel PRO100B. I believe that's all you have to do. Hope this helps, Volaris

These instructions are for Intuity Audix. You did not mention what type of Voice Mail System you had. In Audix administration do the following. 1. Do command "ch sys outcalling" to ensure outcalling is activated and the times are what you want. 2. Find a COS that has outcalling...

Try inserting the following three lines into the vector if you have BSR: consider split 1 pri 1 adjust-by 0 consider split 2 pri 1 adjust-by 0 queue-to best Hope this helps, Volaris

First check to see if the VDN's have been added into CMS. You can do this in CentreVu Dictionary if you have CentreVu or just add it in CMS dictionary. Then make sure that in the VDN, the Measured: line says either "both" or "external". If it says internal than only BCMS...

Hi All, My bosses are complaining about pauses between announcements and transfers. The follow is what one vector looks like. 01 wait 2 secs hearing ringback 02 announcement 2749 (Thank you for calling...) 03 collect 4 digits after announcement 2752 (Selection) 04 route-to digits with...

Definity, I have a version 7 and don't have the option of ch ip-interface. I do have ch node-names in this version but I'm not sure what I need to do.