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I beleive if you call the attendant and you are on hold it would be your station TN number for music. Try calling to an ouside line and have them put you on hold. Yimmer

Thanks very much, big help for me. Yimmer

Hello all, I'm looking for a excel doc for 6408 series type phone. I use these sets at remote site and don't have one here to build it my self. Yimmer

list integrated-annc-boards will give all the announcements and times for each one. Yimmer

You can setup a RONA button per skill on a station (noans-alrt)is the button feature and it will display the agent information. I had to run this for about a week, I used a list of the agents and just did a peg count.The info I was able to get for the call center manager was great. There was a...

Not in BCMS you need CMS for that info, Yimmer

Have a look to see if any station have call forwarding on them "list call-forwarding " or check you CDR is possible. YIMMER

Disable Switchhook Flash? y to no. That should take care of it. Yimmer

I would have a read on Tenant Partitioning, very simple way to configure what your looking for. Yimmer

it will be in ypur dial plan, display dial plan ana. O would be set to attennat, you could change that to ext but again I would set it up via tennant with vdn and vectoring for easy of control. Yimmer

I would change tenant 1 and add attendant vdn, Then add vecor to your new vdn to route your dial 0 calls and handle night service. Yimmer

disp console, on page 2 look at abb dialing list 2. This maybe enhanced,group or system, Thats the speed dial list you need to change. Yimmer

Works Great from here. Rio Mar Beach Resort & Spa A Wyndham Grand Resort Hoteles run the command "list ars route-chosen 17878886000" You could also try a analog trunk via a TAC code to bypass ARS Yimmer

No feature access code just a button feature.

Sounds like someone put a signal button for there ext. Do a list usage of the station beeping and you will find your culprit. Yimmer

Internal auto answer "int-aut-an " Yimmer

Page 3 of feature access codes Self Station Display Activation: Yimmer

Check page 2 on the staion form, compare the setting to a working ext, If LWC and Audix name is blank or spe this may be your problem LWC Reception: audix Auto Select Any Idle Appearance? y LWC Activation? y Coverage Msg Retrieval? n LWC...

If you use feature access codes to activate ec500 you will need a security code on the ext (page one on the station form). I would just put ec500 button on the set and give a push, then stat staion and confirm enabled, Then run a list trace on the station as you call it from your set. If thats...

Have you did a status trunk group, to see they are in service and status signal group. Also to ensure its not a routing issue from aar or ars access via TAC you should get a dial tone back from the far end. Yimmer