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check the "talk-time" for each announcement board 1
- Thread starter glynnd
- Start date
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1
- #5
AvayaTier3
Technical User
display integrated will give you the most bang for the buck.
Take these numbers literally, but don't believe you need new boards when it looks like they are running out of space.
another command is "list directory /annc board xxxx"
The problem with any of these commands is that it's showing time used for .wav files, time used by the .wav files that reside on a valboard or MG annc board.
But, you must do a lot of homework to figure out what time you really have or can recover from these boards by removing .wav files that are no longer associated with announcement extensions.
Announcement housekeeping is not done by many customers because they don't realize that "change announcement" and "remove announcement" removes the announcements extensions in the switch and DOES NOT delete .wav files on the boards.
Therefore, for customers that do a lot of announcement changes, it's not unusual to have 100+ .wav files on the board that are no longer used, and that are counted when you run any of these commands.
Good housekeeping would be:
Always erase announcement with dialcode or remove the .wav files from CM Command: prompt
"remove file board 04B15 /annc/Disaster_Closed_Ann.wav"
before doing a change / remove announcement and deleting the announcement extensions.
For professionally recorded announcements, copy them to another PC or server to keep as backup, before removing or erasing them from a board.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
Take these numbers literally, but don't believe you need new boards when it looks like they are running out of space.
another command is "list directory /annc board xxxx"
The problem with any of these commands is that it's showing time used for .wav files, time used by the .wav files that reside on a valboard or MG annc board.
But, you must do a lot of homework to figure out what time you really have or can recover from these boards by removing .wav files that are no longer associated with announcement extensions.
Announcement housekeeping is not done by many customers because they don't realize that "change announcement" and "remove announcement" removes the announcements extensions in the switch and DOES NOT delete .wav files on the boards.
Therefore, for customers that do a lot of announcement changes, it's not unusual to have 100+ .wav files on the board that are no longer used, and that are counted when you run any of these commands.
Good housekeeping would be:
Always erase announcement with dialcode or remove the .wav files from CM Command: prompt
"remove file board 04B15 /annc/Disaster_Closed_Ann.wav"
before doing a change / remove announcement and deleting the announcement extensions.
For professionally recorded announcements, copy them to another PC or server to keep as backup, before removing or erasing them from a board.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
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