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If I remember correctly, to resolve this issue I had to call the receiving ISP's tech support and let them know that we were attempting to send legitimate emails to one of thier customers. I think all I had to do was provide them with our IP and the problem was resolved within a day or two.

When attempting to send emails to attg.net or attglobal.net, our workers receive error messages such as the following: "Your message did not reach some or all of the intended recipients ... The following recipient could not be reached: 'user@attg.net' ... The recipient was unable to take...

I feel your pain, conrail. I've had similar problems occur with our Outlook. 1) Days ago one worker received and read an external email. According to her, after reading she simply closed the email, but yesterday when she checked her Inbox is was not there. Again, she said she didn't delete the...

Thank you for responding. We do have Outlook 2000 and the persons on this particular distribution list are all employees, so they should all be within the "corporate workgroup". Is there an option in the DL properties that can prevent the receipts from generating? How about elsewhere...

Under tracking options in Outlook, a user has "request a read receipt ..." and "request a delivery receipt ..." selected. Normally, when sending e-mails to individuals, the user does receive notification of the delivery and reading. However, recently when sending and e-mail...

Another character we sometimes get is the Wingdings font-character created by the "V" key.

When printing a Word document that contains a bullet list, the bullets do not print as they appear in the document and print preview. For example, if I create a document with a list selecting the default black dot bullets, when I print that document, I get a Wingdings character (the one created...

He's opening an attachment directly from the email, and when prompted to open or save, he saves the file. He does not select a path, he just saves to the default folder or path that pops up with the Save As window. It is that folder and path that we are not finding when going back to look for...

I should add that the Word documents are attached to email files before they are saved. "local file" shows up as a folder in the path when selecting the drag down menu in the "Save As" box.

I should add that the Word documents are attached to email files before they are saved. "local file" shows up as a folder in the path when selecting the drag down menu in the "Save As" box.

For a co-worker of mine, whenever he opens a Word attachment from an email and saves it to the default location, he is unable to access that file again. The default location is as follows: C:/Documents and Settings/user/local file/temp/documents - or something close to that. The problem is, when...

We have Windows NT and MS Office 2000 on our computers. For a co-worker of mine, whenever he opens a Word attachment and saves it to the default location, he is unable to access that file again. The default location is as follows: C:/Documents and Settings/user/local file/temp/documents - or...

We have Windows NT and MS Office 2000 on our computers. For a co-worker of mine, whenever he opens a Word attachment and saves it to the default location, he is unable to access that file again. The default location is as follows: C:/Documents and Settings/user/local file/temp/documents - or...