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On your desktop, go to MY COMPUTER, CONTROL PANEL, MODEMS & PHONE OPTIONS. Go to the MODEMS tab and highlight your modem. Click PROPERTIES. What is the maximum port speed set to?

Have you checked out Dr. Watson to see if there is an error code associated with the Winword.exe error? Also, depending on what you may find from Dr. Watson, we have the same problem at my firm. We spoke to Microsoft and they suggested installing SR1a - well, we found it cuts down on the...

Lastwords... Check out this article from Microsoft. I know you say you have W2K, this applies to NT 4.0, but it may work. http://support.microsoft.com/default.aspx?scid=kb;EN-US;q175232 (you'll have to paste it in your browser).

Check out this Microsoft Article... http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q195922 This has helped me in the past.

More questions...can you use Internet Explorer okay? What video card are you using and what kind of computer??

When this happens, can you do a CTRL+ALT+DELETE to get to task manager? What's the process(es) that is taking up all of the system resources while this is happening?

Is it the same user/login(s) that always has the problem? Or when one can't see, they all can't see?

My experience...(pull up a chair) (:I I work out of 1 of 10 offices in my company. Each has its own systems administrator and IS department. Out of 10 offices, 5 of the systems administrators/IS managers are women. (This was not done intentionally to please the EOE police - it was done...

Haijun... One questions, what is the speed of the modems at your university? If their speed is only 28.8k, it won't matter if yours is 56k, yours will only go as fast as the modem on the other end. Have you tried connecting to the Internet, what speed do you connect at there?

I've wondered the same thing. According to Palm's website though, there is no way to do this from the Palm. They suggest the only way to do it is from the PC end.