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Thanks, I have now found and downloaded the file via PLDS. IP Office ACIS, IP Office ACSS !!! Wish you a happy new year !!!

Hi, the official download path from AVAYA would be more interesting. It can't be the case that firmware is delivered but we can't upgrade the existing devices. IP Office ACIS, IP Office ACSS !!! Wish you a happy new year !!!

Hello, I'm looking for the current delivery firmware 11.5.16 for IP DECT base stations. I can only find 11.5.13 on AVAYA Support Greets Thomas IP Office ACIS, IP Office ACSS !!! Wish you a happy new year !!!

I have currently opened a support ticket and am hoping for a solution from there. I'll post these here. IP Office ACIS, IP Office ACSS !!! Wish you a happy new year !!!

Thanks for your support. Unfortunately, resetting the security didn't help. Driving on site is not possible as it takes over 6 hours to drive. There needs to be a different solution here. IP Office ACIS, IP Office ACSS !!! Wish you a happy new year !!!

Hello community, after the successful upgrade of primary server from R11.1.2 to R11.1.3, the secondary server abort the update via IP Office Web Manager. I get the following error messages: Unable to upgrade.Error: Authentication failed. on 10.145.42.10 Although the passwords are new and the...

The download page allows to download the "UWSClientUpgrade.zip" but the unzipped folder seems containing SD card files. What is this file used for? I can't find any relevant documentation about it. Greets Thomas

The problem does not come from the service provider. All telephones, regardless of whether they are analogue, SIP, H323 or DECT, do not hear a ring tone if they want to dial via the central SIP trunk on primary server. In the logs on the server I keep finding the following...

all phones, all gateways, central sip trunk on primary server

it worked, but it's time-consuming

Hello community, after updating the primary server to R11.1.2.3, the customer complains that neither a ringing nor a busy signal can be heard on outgoing calls. Is there something known? Greets Thomas

This cannot be the solution for a customer who is 6 hours away

Hello community, after the successful upgrade of primary and secondary server from R11.0 to R11.1.2.3, all the IP500V2 gateways abort their update via IP Office Web Manager. I get the following error messages: Unable to upgrade.Error: Authentication failed. on 10.145.42.10 Upgrade failed...