Upgrade R11.1.3.0 failed for SE2

[IPO Thomas]

Hello community,
after the successful upgrade of primary server from R11.1.2 to R11.1.3, the secondary server abort the update via IP Office Web Manager.
I get the following error messages:
Unable to upgrade.Error: Authentication failed. on 10.145.42.10

Although the passwords are new and the same in all servers and gateways, I get the following error when synchronizing:
Security database synchronization has failed due to the following reason(s): 403:Forbidden : 10.140.42.6

Can anybody help me to find the solution? I couldn't find a solution on google and avaya-support.

Greets Thomas

 

[IPOTS]

Can you reset the security setting to default on the secondary and re-enter the passwords?

You can try and perform an upgrade using an 11.1.3 upgrade USB on the secondary?
Worst case is you can rebuild the secondary via an install USB with 11.1.3 and reconfigure the resiliency.

https://ipoffice-techsolutions.com/

 

[IPO Thomas]

Thanks for your support. Unfortunately, resetting the security didn't help. Driving on site is not possible as it takes over 6 hours to drive. There needs to be a different solution here.

IP Office ACIS, IP Office ACSS
!!! Wish you a happy new year !!!

 

[IPOTS]

That is a drive.
What is you remove the secondary from the solution and upload the ISO directly to the secondary and do the upgrade to itself.

https://ipoffice-techsolutions.com/

 

[IPO Thomas]

I have currently opened a support ticket and am hoping for a solution from there. I'll post these here.

IP Office ACIS, IP Office ACSS
!!! Wish you a happy new year !!!