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Hi All, May I ask if what is exactly the file format do we need for external hold tone aside for being a .wav file . Is it the same format required for SL2100/Sv9100 Also. Thanks for the Answer in Advance

Our SIP Provider told us to check if Codec G711A is a Priority for Calls. If it is a codec mismatch where can I program it to check the codec for SIP. Thanks

No I did'nt used that app.

Hi All, I've Encounter a trouble in NEC SV9300 regarding incoming Calls, the SIP Trunk Can Received a Call from a Landline No. for Example 3834366 (Analog Trunk) call to client 2388333 (SIP Trunk) but if I used Cellphone to call on the SIP Trunk number )032 2388333 using my number 09268069241...

Hi all, Can I ask how to program DID on a specific local number so that all incoming calls on that landline will direct to that local number. Actually the program for SIP Trunk are already set and they have already existing DID that are functional. (in their docs local # 701 with DID # 9580...

Actually in NEC SV9300 we maintained it works, there is 711 local and local 71101. But, when I apply in SV9100 System it won't.

Meaning , no solution for this concern?

Hi All, can someone would like to help me on my concern, I need to create local 711 and local 71101 , I put 5 Digit Dial on 7X (Extension) the put 3 digits on 71 (Extension) then assign number on 11-02 program 711 and 71101 . After I test, when I dial 71101 the call goes through but when I dial...

Hi Guys, Can someone help me how to interconnect PRT to PRT through UTP Cable of the 2 system and would like to ask how to configure both sides System to successfully interlink lets say for example from system 1 dial 8 to connect to system 2 and dial 7 from system 2 to connect to system 1...

Hi Guys can you help me in my concern in SV8300. Actually we had a client running NEC SV8300 having Unit 1 and Unit 2 ,All Chassis are all occupied the slot and don't have room for additional extensions, but I still have 54 Unused Port Capacity. My plan is to add another Unit which is unit 3 to...

Hi My Department groups for Houskeeping is 3 then dont have restriction. Then for rooms (2nd Floor-4th Floor) department group 20 restricted to department goups 10-15 only. Then upon checking inhotel single digit dont have any program in it.

Hi All, Can someone help me on my concern, our client had a problem on Guest Room Local Numbers which ranges from 300-336 every time they call local 500 (Houskeeping Local) it will directly transfered to operator Local 0. Other local numbers can directly call to local 500 without any problem...

Hi I have problems regarding SV8300 WITH an error : System port is closed standby Dual cpu must be offline for mat connection Set standby dual cpu to off line and retry. Can't access the system PC PRO and the LED of my CPU set S2 GREEN LIGHT ..how come when i have only 1 CPU.. Thanks for the...

Hi guys need help on my NEC SV8300 by default it is capable of those features??Can I ask how to set up or configure the above subject ..Then can operator phone set wake up call to guest rooms phones??

Hi all, I need help in configuration of link of system 2 to system 1 because its CPU of SV9300 was defective. Can I ask programming where I can find it in manual.. thanks

Hi All, Can someone help me what are the requirements needed to set up wakeup call in NEAX IPS2000? And where do I record it is it the same as when you do recording on auto attendant? I have License Ports with 384 and that's the only license that I have in the Main CPU. Thanks in advance.

Hi Guys, I would like to ask how to program dial access from an automated attendant. Ex. Dial 1 for Engineering goes to local 200, Dial 0 for Operator local 6000. Thanks

Hi All, Can someone help me with my concerns on NEC NEAX IPS2000? Actually, our client has 3 PIMs Named PIM 0 PIM 1, and PIM 2 . They have a problem with the PIM 2 (all Analog Local) Status of the LED cards are all blinking-PIM 0 and PIM 2 are working fine. I checked the programming and...

Hi All, Can someone help me on how to disable this feature. I had a problem that when someone accidentally press the hook flash it will call to the last number that he called.

Do we need a license for this voicemail box to activate? Ive been using CP24-D CPU..thank you