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I manually updated each user :(

I just tried the ubat.sh script to export the csv and got the same results as Devolution did, I also did not get the file in /var/tmp/myusers.csv MiCollab 8.0.2.301 Mitel Standard Linux 10.5.26 OVA 8.0.2.301

I wonder if the docking station is pulling the RJ45 pins to ground on restart, that would cause a brief loss for the phone. What happens if you connect the laptop direct (or to an Ethernet dongle if it has no RJ45 built in) and skip the dock?

Check the call forwarding profile list for the DN profile you created again and make sure a valid number is listed in the forwarding destination and that forwardig enabled is on. I have had issues where if the destination is missing the "91" in front of the area code and number then it will...

We did an uplift of all our UCC Entry licenses to UCC Standard and now the system shows "Warning: Please upgrade 135 or more users." in the Licensing Information section on the MiCollab server. Is there a way to update multiple users at a time? I looked at the "Bulk User Provisioning" tab but...

@sarond, That was it! When I tested it with internal extension numbers always works but external phone numbers fail. From that clue I figured it out! For some reason the entries from before I inherited the system show the format of <Area><number> but trying 1115551212 would give me the error...

OK so this is not totally fixed yet, I have a work around but I'm at a loss as to what/why this is going on. It seems that using feature codes I can set forward number and they show up in the forwarding profile list but I can't create new forwarding profiles or edit existing ones using MVB, It...

I have a user that can't set forwarding, when I looked for her DN in the Call forwarding profile list it was missing. When I try to add the DN to the Call forwarding profiles I get the message "Invalid Directory Number". everything else is working. I thought about deleting the phone from the...