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  1. Kartel1

    micros 3700. close multi checks at once

    I've used this before when our integrations spam RES with checks -- might have to mess around with line 25 if checks are from today. BEGIN DECLARE err_NOTFOUND EXCEPTION FOR SQLSTATE VALUE '02000'; DECLARE @ChkSeqToClose INTEGER; DECLARE LOCAL TEMPORARY TABLE t_chk_close_list ( chkSeq...
  2. Kartel1

    Micros 3700 micros user credentials

    oops, mis-read the question. thanks Cathal!
  3. Kartel1

    Micros 3700 micros user credentials

    i usually get around this by running update micros.rest_def set ob_classic_security = 'T' in dbisql to disable enhanced security, and then look up the micros employee in the emp_def table for the pos config login code Afterwards, be sure to run update micros.rest_def set ob_classic_security...
  4. Kartel1

    Micros Res 3700 backup server

    bump -- Would be interesting to know if anyone successfully has a backup server in a micros 3700 environment. We use the backup server as win32 WS5A and WS6's, so I'd imagine it has to be a 32/64 bit machine instead of CE. There are also limitations to the backup server in our environment, no...
  5. Kartel1

    Unable to restore passwords and keys error

    I've seen this happen when the Micros MDSHTTP service isn't running when attempting the restore.
  6. Kartel1

    Micros 3700 BUG Found in Autoseq Reports ANY RES Version Lower 5.7.5 Date Range Stops on 12/31/2020

    FYI -- Oracle released a 5.5.7 MR for us that addresses this issue. BugDB HGBU JIRA/TP Issue Title Description 29820654 FPR-1459 Date Range stops at December 31, 2020 Fixed an issue with pop up calendars not allowing dates past December 31, 2020.
  7. Kartel1

    micros 3700 on d: drive but c: drive is almost out of space.

    I usually use TreeSize to see what is hogging all the space. Free program you can download and fairly simple to use.
  8. Kartel1

    MICROS3700 POS WIN32 INSTALLATION FAILED

    Looks like CAL is getting stuck on regsvr, would verify there's a regsvr32.exe in that directory on the workstation. If the workstations differ from 32/64bit it's possible the .dat package it's getting stuck on doesn't account for that.
  9. Kartel1

    micros 3700 ops software not licensed

    Any other devices have the licence code of 7? Make sure the MDSHOSTS.xml file is the same on the workstation and the server.
  10. Kartel1

    micros 3700 ops software not licensed

    I think there's specific licence codes you have to use in POSCFG for workstations. What is the licence code set for this specific user workstation? Found in POSCFG --> Devices --> User Workstations under Licence Code.
  11. Kartel1

    Restore 3700 5.5 Database

    I usually receive this when the MDSHTTP service isn't running.
  12. Kartel1

    Error When Installing DBInstall for MyMicros 8.5.1

    I believe the MyMicros integration can only work on 32 bit java. What version of Micros are you running? Uninstall all versions via control panel -> uninstall programs and install Java 8 version 60 (32 bit)...
  13. Kartel1

    RES 3700 Server OPS Display Size

    Should be in POS CFG -> Devices -> User Workstation -> Options -> Display -> POS Window Configuration where you can adjust Resolution Width and Height
  14. Kartel1

    VNC on Micros Windows CE

    Yes, there are a couple out there in this forum. The one in this thread has an all in one installer. https://www.tek-tips.com/viewthread.cfm?qid=1791406
  15. Kartel1

    Micros 5.2 OPS Errors on Startup

    Make sure you have an RVC programmed to the server node in POS configurator under workstations.
  16. Kartel1

    Default VNC Password for MICROS Terminals

    Also, here's a package that may work as well. https://www.tek-tips.com/viewthread.cfm?qid=1791406
  17. Kartel1

    Help installing RTA for Mymicros

    It's really funny when Oracle support asks our internal support teams to upgrade/downgrade java versions for sites with myMicros issues since Oracle owns Java... We recently implemented the same idea Morgelen, isolated JRE for specific integrations so we don't interfere with MMIS.
  18. Kartel1

    Micros 3700 Reports Older than One Year

    Sometimes the daily revenue reports extend longer. You can access and change these settings in POS Configurator --> Reporting --> Historical Totals
  19. Kartel1

    Micros 3700 Reports Older than One Year

    Micros will only keep historical ticket detail for as long as specified in the database (unless you have mymicros integration). You can set it in POS Configurator for how long it will keep data. Unless he has a database from a year back, this information is most likely purged.
  20. Kartel1

    VNC For Micros Workstation 6

    I haven't tried this on WS6 yet but it should work -- attached is a package that installs VNC for DC/WS5A/WIN32 devices. Security wouldn't let me install it in prod :(https://files.engineering.com/getfile.aspx?folder=4827fbc1-7ab0-4563-9b8f-28ac373365c4&file=VNCMICROS.zip

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