Micros 3700 Reports Older than One Year

[MrZorbatron]

One of my customers runs Micros at another restaurant that I do not ordinarily service. He says he is unable to view sales reports beyond one year old.

Any MICROS experts want to suggest where I can point him to view this historical data? As far as I can tell, he has worked with this system a fair amount and does know his way around it pretty well.

 

[Kartel1]

Micros will only keep historical ticket detail for as long as specified in the database (unless you have mymicros integration). You can set it in POS Configurator for how long it will keep data. Unless he has a database from a year back, this information is most likely purged.

 

[MrZorbatron]

So he doesn't have even coarse details, not per check, but per day? Can you tell me how I can change this to a longer time frame, or perhaps to automatically export this data on at least a monthly basis?

I have to say I don't care for this approach at all. Aloha's method is much easier to manage.

 

[Kartel1]

Sometimes the daily revenue reports extend longer. You can access and change these settings in POS Configurator --> Reporting --> Historical Totals