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  1. Ahmed_Yassine

    Disconnecting softphones 2050pc Frequnlty on the LAN

    Nortel: CS 1000 (Meridian) Systems
  2. Ahmed_Yassine

    Disconnecting softphones 2050pc Frequnlty on the LAN

    Hi, We faced the following issue.: The softphone (2050 PC) disconnects from the server in certain when the agents will be ideal: The softphone pass through the firewall there are any ports/configuration to be applied to fix this issue? FYI: when the softphone is connected to switch who the call...
  3. Ahmed_Yassine

    Print Unused DNs that are not consolidated

    Hi, I think this is the way to get unused DN from the system REQ: prt TYPE: ludn CUST DN
  4. Ahmed_Yassine

    how can I know the calls have been handled by agents

    Hi, I want to make integration between an application and CS1000/AACC how can I fetch the information that tell me an agent answer (handles) the call on real time in order to apply on the caller number some requests. there is a table or view that give this info ?
  5. Ahmed_Yassine

    Call transfer to external number

    thank you for helping it's work with CLS FTTU
  6. Ahmed_Yassine

    Call transfer to external number

    Hi, I have Cs 1000 system I want to enable the Call transferring to the external contact now i can make it just internally (to the phone sets locally) I think something like transfer to trunk How i can enable this feature in my system ? B.R
  7. Ahmed_Yassine

    Change from 4 to 5 digit DN's

    it's work fine we have changed it (LDN0) from 1936 to 70000 thanks for you
  8. Ahmed_Yassine

    Change from 4 to 5 digit DN's

    my lenght of LDN0 is 1936
  9. Ahmed_Yassine

    Change from 4 to 5 digit DN's

    Dear, We want to make change from 4 to 5 digit DN's on our Cs1000 firstly we proceed to create extension with 5 digit and make CLID to make outgonig calls and GSM send us only 5 digit without prefix Exp: 07770412345 the GSM team sends me only 12345 but i have this error on the trace ...

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