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Disconnecting softphones 2050pc Frequnlty on the LAN

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Ahmed_Yassine

Technical User
Jul 11, 2017
10
DZ
Hi,
We faced the following issue.:
The softphone (2050 PC) disconnects from the server in certain when the agents will be ideal:
The softphone pass through the firewall there are any ports/configuration to be applied to fix this issue?

FYI: when the softphone is connected to switch who the call server is implemented nothing happened!!
 
Just to confirm: Are you asking about the INDeX 2050 Softphone application?

Stuck in a never ending cycle of file copying.
 
You are posting to the wrong forum. You want either “Nortel: Business Communication Manager (BCM)” or “Nortel: CS 1000 (Meridian) Systems”.
 
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