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  1. Opie the Phoneman

    Flashing Green light on Analog Expansion module for Avaya IP office Vers 8.1.95

    I have an analog expansion module connected to my Avaya IP office 500 V2, that is running 8.1.95. I have tried to reboot the control unit several times after having all three expansion modules powered up. Expansion modules one and two come up and are active on the IP office. Expansion module...
  2. Opie the Phoneman

    SNTP Time Server

    I don't have LAN2/WAN port connected at this time. LAN2/WAN is still configured for the default IP address. Do I need to connect it in order to USE an SNTP server? When I monitor my time requests I get"2713278582mS TIME: NTP::Valid client Request on appsproc from 169.254.0.2" Is there some...
  3. Opie the Phoneman

    What it the PTRS number? How di I find it?

    StanleySteamer, I did a call trace in LD 80 and tried my Trunk access code for these trunks with the following result. TRK151 32 0 15 6 TRK151 48 0 15 4 TRK151 48 0 15 3 TRK151 48 0 15 5 TRK151 48 0 15 2 TRK151 48 0 15 1 TRK151 48 0 15 0 TRK151 48 0 15 6 All analog trunk members failed...
  4. Opie the Phoneman

    What it the PTRS number? How di I find it?

    I have 8 COT trunks in my CS1000 (opt 81) I am trying to test each co trunk to verify that each CO trunk is working. I have done this with DID trunks over PRI but not CO trunks. Is this the same procedure?
  5. Opie the Phoneman

    Option 11 How to stat the line cards

    LD 32 opt 11 should be the card only like >LD 32 .stat 5 (or what ever your card is) for larger systems LD 32 /stat l s c Ex >ld 32 .stat 28 0 1 Hope this helps, opie
  6. Opie the Phoneman

    What it the PTRS number? How di I find it?

    I see in a previous thread: https://www.tek-tips.com/viewthread.cfm?qid=1705308 The following Analog test procedure. I have a set enabled for a maintenance set. I try a couple of different DN's but don't seem to find the PTRS DN. What is the PTRS DN? Where Do I find or provision a PTRS? LD...
  7. Opie the Phoneman

    DCH counter 27 number of times owner receiver busy condition was entered

    This D-channel was printing out a lot of MSG logs. With a lot of CC Status, restart ACK and 2ND T303 TIMEOUT. I was worried about these restart and timeout occrances. % DCH: XX MSG LOG INDICATION TIME: 5:00:00 % CC ALERTING : 423 % CC DISCONNECT : 130 % CC CALL PROCEEDING ...
  8. Opie the Phoneman

    Composite clock error?

    This D-channel was printing out a lot of MSG logs. With a lot of CC Status, restart ACK and 2ND T303 TIMEOUT. I was worried about these restart and timeout occrances. % DCH: XX MSG LOG INDICATION TIME: 5:00:00 % CC ALERTING : 423 % CC DISCONNECT : 130 % CC CALL PROCEEDING ...
  9. Opie the Phoneman

    Composite clock error?

    KCFLHRC, My LCNT's have been clean for 7 days. I pull my AHST in LD 22 each day!! During daily routines I have no errors on my LCNT's.
  10. Opie the Phoneman

    Composite clock error?

    I did and it did lock to loop 5. both loop 2 and loop 5 are valid PRI circuits.
  11. Opie the Phoneman

    Composite clock error?

    Here is what I see in LD 60: .ssck 0 ENBL CLOCK ACTIVE GROUP 2 SIDE 0 CLOCK CONTROLLER - LOCKED TO LOOP 2 PREF - 5 SREF - 2 AUTO SWREF CLK - ENBL NO ERROR .ssck 1 ENBL STANDBY GROUP 1 SIDE 1 CLOCK CONTROLLER - LOCKED TO LOOP 2 PREF - 5 SREF - 2 AUTO SWREF CLK - ENBL NO ERROR .****
  12. Opie the Phoneman

    Composite clock error?

    I have a: VERSION 3621 System type is - Communication Server 1000M MG/CP PIV CP PIV - Pentium M 1.1 GHz RELEASE 7 ISSUE 50 Q + IDLE_SET_DISPLAY NORTE I am seeing some, CC STATUS, RESTART ACK, 2ND T303 TIMEOUT messages on my DCH XX MSG log. When I monitor my DCH in LD 96 I see several of...
  13. Opie the Phoneman

    DCH counter 27 number of times owner receiver busy condition was entered

    I just had another DCH: XX MSG LOG print out: % DCH: XX MSG LOG INDICATION TIME: 5:00:00 % CC ALERTING : 423 % CC DISCONNECT : 130 % CC CALL PROCEEDING : 520 % CC PROGRESS : 27 % CC REJECT : 2160 % CC RELEASE : 439 % CC SETUP : 49 % CC SETUP ACK...
  14. Opie the Phoneman

    DCH counter 27 number of times owner receiver busy condition was entered

    Ladies and Gentlemen, I have a CS1000 VERSION 3621 System type is - Communication Server 1000M MG/CP PIV CP PIV - Pentium M 1.1 GHz RELEASE 7 ISSUE 50 Q + IDLE_SET_DISPLAY NORTEL I have the occasional, DCH: XX MSG LOG INDICATION TIME: 8:00:00 so I Plog the DCH in LD 96: DCH: XX MAINT...
  15. Opie the Phoneman

    Which PEP/patches/version took care of AUD014?

    Ladies and Gentlemen, I have a Nortel system: RELEASE 7 ISSUE 50 Q + IDLE_SET_DISPLAY NORTEL DepList 1: core Issue: 01(created: 2017-01-05 12:22:48 (est)) MDP>LAST SUCCESSFUL MDP REFRESH :2017-01-06 23:07:30(Local Time) MDP>USING DEPLIST ZIP FILE DOWNLOADED :2017-01-05 12:22:48(est) SYSTEM...
  16. Opie the Phoneman

    Norstar Manager 3.5

    thread799-1770243 - did not have a link. I recently found Norstar Manager 3.5 on this site: https://support.avaya.com/downloads/download-details.action?contentId=C2010110317412819647624&productId=P0858 I am an Avaya partner and have an Avaya Login. I also tried...
  17. Opie the Phoneman

    Blocking caller id single user

    Got some help on this one: I found that by adding an A to the telephone number string in my ARS table ex: Telephone Number: NSA8035551212, allowed the outbound caller ID to be passed. Side note: when I added the lower case i, EX: NSiA8035551212, my out bound caller id Name was inhibited.
  18. Opie the Phoneman

    Blocking caller id single user

    Wiring Closet, I have a J169 phone running 4.0.4.0.10 Firmware. It is connected to an Avaya IP office 500 v2 that is running 11.0.4.1.13 build 1. There is a similar threat, "Blocking caller id thread940-1460417" I have tried inhibiting and then allowing caller ID for one user on my system...
  19. Opie the Phoneman

    A J169 resets to system volume after each call with an amplified profile.

    In the document Using Avaya J169/J179 IP Phone SIP Release 4.0.4 Issue 1 January 2020 page 103 I found this text"• Amplified: Magnifies the normal audio level. The option must be used with caution because long term extended use of the highest volume settings can cause ear damage. Note: The...
  20. Opie the Phoneman

    A J169 resets to system volume after each call with an amplified profile.

    I have a J169 phone running 4.0.4.0.10 Firmware. It is connected to an Avaya IP office 500 v2 that is running 11.0.4.1.13 build 1. The customer has the amplified handset profile enabled on the phone. I see when the user turns up the volume on their current call, when they disconnect that...

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