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I'm struggling to find the formal Avaya doc, but I want to hang a remote office GW/h.323 phones off a different CM core. From that GW to the new CM I'm getting 150ms when running ping tests. Is that a safe number to move forward with?

It's an 8.1 and it's not the CA cert. It's the Avaya identity certs for the SMGR itself

My SMGR and ASM certs are due to expire in 30 days. These are not 3rd party certs or certs from our company pki. These are Avaya certs. For the SMGR identity certs do I just highlight each service and select renew ?

Do to a change with the corporate network I will have to re-IP an s8300 lsp (AVP/CM) and MG. Are there any documented steps that can be shared on how to do this? Specifically for the 8300. I will not have the ability to re-install from scratch. For one, I've never built one nor do I have the...

Is it possible for a one time to run the CM backups (individual / full) and save locally to the server? I only see the option for scp / sftp.

Does anyone have experience with the Avaya stack running in AWS? AWS has a console utility called SSM which is a similar function to a VMware console only it looks like the AWS flavor requires something to be installed on the server themselves. Does anyone know if installing that is supported?

Can anyone point me to a good read on what the steps are to activate the standby SMGR and if there are any limitations if you are running off of it? I was told this isn't a fully automated process and requires some manual intervention.

I have a call with our BP and Avaya tomorrow to gain clarity on this, but from what I'm hearing is they really are forcing VMware. Not just as an on-prem hypervisor. Even in AWS, they are going to force you to run VMware which is going to make this so costly. I was told I'd be grandfathered...

If you don't mind me asking, what 3rd party CDR tool are you using to ingest this XML file?

I mean, I still see all the 10.x AWS downloads on the support site.

not sure if anyone has heard this, but our BP just informed us of a change of direction by Avaya beginning at the 10.1 release. They indicated they have been made aware via the new Offer Definition and their Avaya channel manager that Avaya will only be supporting VMware deployments going...

There are settings in the 46xx file where you can have buttons show on the main display where the call appearances are. If that's what you're asking.

In the settings file we specify a backup path where the endpoint data is stored. I see call log and button personalization labels, but I do not see the manual contacts that someone added into the phone. Is that a separate setting to have those backed up?

Thank you, I'll give these a shot.

These are all J159, J169 and J189 models running latest 4.014 -- version 8.1

While slowly rolling out SIP flashed endpoints we are seeing nuances like: 1. There is a bit of a lag in pressing keys and the phone reacting. It's not as crisp as h.323. Is that expected behavior? 2. While on a call, the conference option is not visible unless you press the 'more' button...

Thanks for this. I'll share what we had to do for Hong Kong to get it working shortly.

It wound up being our BP was doing a mass upload of a template.

I have errors in SMGR for the CM sync that state: SM asset IP changed. Where can I find what's the cause of this? This sync has failed on 4 different CMs

Struggling to understand how SIP phones (both internal and remote) get their time and know about dst. Are they reliant on the settings file for all of that? Seems like DST settings are 'rem'd' out but have a default value. If these phones were in Europe, do those settings need to be adjusted...