While slowly rolling out SIP flashed endpoints we are seeing nuances like:
1. There is a bit of a lag in pressing keys and the phone reacting. It's not as crisp as h.323. Is that expected behavior?
2. While on a call, the conference option is not visible unless you press the 'more' button. Can that be moved to the main options with xfer / hold etc.. ??
3. On the conference subject, you don't get the join option until the far end party answers the call. Is that changeable?
4. We have a mix of h.323 users and a few SIP users that have a bridged line on all the phones. When a call is answered by someone on that bridge and then conferences, the SIP user phone that's not even in play goes into merge and the phone goes off hook.
Has anyone come across and solved any of these issues? We've tried firmware upgrades for items 1/4 but that did nothing. Items 2 and 3, I've scanned through the settings file but nothing is standing out to alter that.
1. There is a bit of a lag in pressing keys and the phone reacting. It's not as crisp as h.323. Is that expected behavior?
2. While on a call, the conference option is not visible unless you press the 'more' button. Can that be moved to the main options with xfer / hold etc.. ??
3. On the conference subject, you don't get the join option until the far end party answers the call. Is that changeable?
4. We have a mix of h.323 users and a few SIP users that have a bridged line on all the phones. When a call is answered by someone on that bridge and then conferences, the SIP user phone that's not even in play goes into merge and the phone goes off hook.
Has anyone come across and solved any of these issues? We've tried firmware upgrades for items 1/4 but that did nothing. Items 2 and 3, I've scanned through the settings file but nothing is standing out to alter that.