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That weird, when i try to call the phone with the call forward enable, i see the number ( I configured on dialing plan ) , the problem is the phone cant pickup the line for ex. L061 for the call forwarding. I make sure that all line are in pool A. I put some screen shot for example what i...

Yes my DN is Public

Does not work , line just cut.

And yes the guys is in and out ,,, i will use F4

All phone are 7316 Software version : BCM50 Release 6.0 10.0.1.04.136

I want do a Call Forward to external number , ex. call forward station 225 to 819-999-9999 after 2 ring . I try everything nothing works . * I create route...002 * Pool A ,,, all line are in pool A * Add number 8199999999 to external number * Create destination code 666 * Add Route 002 *...

it is possible to check the version into the system ?

Hi , i have a client who buy a callpilot 150 for Norstar cics. My problem is i need to create an hunt group for a dispatch team but i think the system is too old to do that , the option is not there. My station is 22 , 23 , 24 Do you think the only option i have is to create an overflow rule...

Hi, do you know why on Norstar cics my system says i have an 7310 but my phone is an 7316 ? Due to this problem I can not have 8 lines on my phone The moving option is not unable. Also i reset the unit and i try 2 different phone .

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My mistake not the last pair , the Violet/brown pair.

My friend bought TCM card to add 8 station on CICS ( used on Ebay of course ) , when i try to last pair on the amphenol, the phone still flashing. Do i need to reset the unit after add the TCM Card ? Do you think the Card is defective ? Your help is very appreciated

Thanks for your help The problem is i can leave a message but how i can access the mailbox ?

Hi is possible to create one mailbox for hunt group ex: HG01 station: 221, 222 , 223 but the i want keep the individual mailbox for each station It is possible ?? Thanks

Ok *now i create mailbox 473 *overflow HG1 to 473 what next ?

Hi, easy question, it is possible to create mailbox for hunt group ? My hunt group DN is 473 Thanks

Everything works now Thanks

ok , i create route -005- and i add pool A. When y create destination code 8, i got this error , User input contains invalid value.

I have not had the chance to try, I'll try this week. thanks for asking

Hi , i want transfer call in the auto-attendant. Ex , when my client enter in the call pilot, press 3, the call transfer to my cellphone I try to create transfer , Outdial Method: Line 2 ( second line ) , and Phone number ( my cellphone number ), nothing works Note ( i dont need the press...