Yes, I DTMF is working on the local phone system and also when I ended up in the mailbox of a user of system b. It also works when a caller from system A access the PRI trunk off system b. But it doesnn't work when the caller from system A access the SIP trunk on system b. if a caller on system...
Hi,
I have two TDE600 that are connected to each other via private trunk with a virtual IP Gateway. I allowed that phones on System A can access the SIP Trunks from System B. However, once a phone on system A has dialed his destination number system A can't send further DTMF tones to the...
Hi,
I have a US TDE600 and a UK TDE600 system. Recently my US provider gave me a firmware update from Version 7.1104 to 8.0204. So I updated the US TD600 without problems. The UK TDE-600 is still on version 7.1104. I am wondering if I can use the US firmware to update the UK MPR card or do I...
Hi,
I have a TDE-600 and I want to use the Comminication assistant. Everything is setup and works, beside one little glitch. When I call an international number through the Outlook plugin or the the CA client the system tries to make the call through the IDLE Line Access (Local Access)...
I talked with my UK dealer and he told me that the card was working properly - he tested it in a TDE600 rack before he has send it out. He thinks it could be a compatibility issue with the backplane of my US TDE-600 rack. What do you think?
The card is labeled as TDE-600 card - it has the dots on the right position. It also have the extra connector solder on the board. I think it is just a software/firmware issue.
Thanks
Norbert
Dear Techs,
I am in the process of changing my US TDE-600 system to a non US system in order to run a PRI-30 card. I got a new KX-TDE6101NE MPR card from a dealer in the UK. I put it in my TDE-600 rack, it powers up and initialized. However, it works just as a TDE-200 MPR card (this is what the...
Hi,
I looked in your solutions, but it seems to me that it is only working with the Panasonic phones? The TDE System only allows paging to proprietary phones or speakers. Or does the TVA50 has it owns paging groups?
Thanks for your help
Norbert
Hi,
I would like to activate the external relay over the TVA50. In one of the custom services menu the should get the option to dial a number and this activates the external relay. Is this possible? Usually it is the code *5601 that activates the first relay, can I let t he TVA50 dial this...
Hi,
on my TDE600 i have setup a conference group that can be called through the regular dialing pattern (*321#). It works, but I would like to access this conference group to an easy to remember number. My goal is if someone dials the extension 911 the call gets forwarded to the group or the...
Hi,
I have the following problem:
Our main TDE600 has some public VOIP Trunks, a PRI Trunk and some old fashion co trunks on a ELCOT16. In a remote location (connected via VPN) we have a TDE100 with a DSP16. I tied both system together with the virtual IP Gateway card.
This works so far. The...
Hello,
I have a question again. We have a TDE600 with a 6 channel TVA50. This phone system is located on a fenced base. In a case of a certain emergency we want to be able to record a message via phone and make it available to all phone extension. People should be able to call a certain number...
Hi Techs,
I have the following setup with a TDE600: Incoming co-line via PRI23 with DID. One of the DID is assigned to the DISA. When this numbers gets called the caller ends up in the DISA. He can dial any extension. Now I have certain extension that are getting forwarded to a cell phone via...
I just want to come back to my question: Even it is dangerous, but I would like to try it out. Which ports to I need to open for the sip extension?
Thanks
Norbert
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