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thread940-1736568 I would like to download these files but when I click on the link it loads and error. Any help would be greatly appreciated!

4000? is that all? haha WOW

I played with it and you are correct. That fixed it. Thanks for the info. The files do not help until you reboot.

I just programmed another system to be installed tomorrow and all VM, User VM greetings and auto attendant greeting will be lost. I copied the files in the System/Dynamic/LVMail folder from the existing sytem and pasted them into a folder on my desktop. I then pasted them in the same folder on...

Yes, LVMail folder under Dynamic. I have done this many times but it does not seem to work in the IP Office 500V2A. Have you successfully done this on a V2A system?

I know how to do this in the embedded file management but since lease renewals are all 500V2A controllers now, I have noticed that this does not work. Is there a different destination folder than before? Or another way to transfer so that customer does not lose any voicemails or have to record...

Is there a way to identify the proper SMTP server address from an email sent from the user that is set up as the outgoing mail account? For example voicemail@companyx.com. I seem to have a problem getting IT people to give me the proper information to make voicemail to email work. They always...

I appreciate that feedback. My supplier is an Avaya business partner yet claims he is told by Avaya that system must be upgraded from R110 to R11 in order to get IP endpoint licenses. Customer needs to add 4 IP phones to their existing phone system and having to upgrade is going to make the...

I am wanting to know if it is true that an Avaya business partner can not get R10+ endpoint licenses? It doesn't make sense why that would be true yet CDW has them available online. Here is a link https://www.cdw.com/product/avaya-ip-office-ip-endpoint-v.-r10-license-1-endpoint/4360152. Why...

@ sizbut, yes that is correct, there is no SCN Licence and they are on the same network. The physical location of the two systems is 8 miles apart in different buildings but they are connected with a fiber. I apologize if I mislead. I am sending the client a quote to upgrade to VM Pro...

@ budbyrd, You can just dial the extension. A person at location A (200's extensions) say 201, reception, can call a person at Location B (300's extensions) by simply dialing the extension, 385 - Robert as and example. Location B can call users at location A in the same manor, just dial the...

Client has 2 locations. Location A and B are on same network (connected by fiber) but each location has an IP Office 500V2. Extensions at location A are 2xx and at B are 3xx. Location A has phone lines and auto attendant from that system answers all calls. Location B has no phone lines, uses...

thread940-1717292 I am creating a proposal for a client to switch from Analog to PRI lines. The service provider will provide a block of 12 lines so in order to use all 12 I would need to add an 8ch PRI license correct? Does anyone know the current ballpark price on that license? TIA

@ Okkie26, after I set a login code and unlock the phone with that code can I then delete the login code? The user has never had a login code and does not need one. No users at this facility use login code so I would like to make hers the same as all others with no code needed. She was...

Customer says their extension is locked. No codes have been assigned. How do you unlock this extension from IP Office Manager? Thanks in advance.

I was able to enter domain name. Thanks for the help.

Thank you Nortel4Ever

Does anyone know for sure what IPO release allows for a domain name to be entered in the SMTP IP address box? I was told previously that 9.1 or higher would allow a domain name but I have a system, release 10.0.0.1.0 that does not appear to be able to accept a domain name. System is now owned...

I am looking for tips on importing old config to new IP office to avoid having duplicate extensions and other issues. End of lease getting new equipment and want to bring in old config file with no issues.

Customer elected to upgrade. Upgrade was a train wreck that took 5 hours but now it works. I noticed in embedded file management that the SD card in now 50% full. Not exactly sure why so full, was only 36% when I started but at least it works now.