Search results for query: *

Add an entry in the ARS table 141N; NW Dial Line ID of SIP trunk Let me know how you get on?

Hi guys We have the same issue at one of our sites. It’s IPO 500V2 11.0.4.1.0, but we don’t have Media Security enabled. The phones are a mix of 9611g and J169 but always seems to be a handful of 9611’s that don’t recover. Any further advice would be appreciated.

Hi @bdtp & @janni78 I have not found a solution to this issue. I have speech both ways when connected to an external WiFi ie home but again over 3G/4G no speech whatsoever. I’m starting to think it could be something to do with the customers network. They have a Cisco Meraki Firewall as well as...

Hi bdtp Are you saying that you have this working now? I am testing IX Workplace on my iphone for a customer and I have no audio both ways if connected to 3g/4g network. If I connect remotely via my house wifi or my office wifi I have 2 way speech. I'm using ports 5061 and 411 plus RTP...

Hi t3rm3y Try speaking with Gamma again, we had this issue and they ended up rolling back the changes they had done on endpoints. We had exactly the same issues you described. Mike

Hi Sizbut I can confirm that the ring tone override does work with the J169 which is good.

Thanks tlpeter, janni78 & ipohead for your replies. I think we will give it a go and see how it works first as it is. Thanks again.

Good morning everybody We will be installing a new IPO 500 on 10.1 in the next few weeks. This system will have 4 Voice Networking licenses and will be connected to an existing SCN of 6 sites. My only concern is that the existing sites (there are 6) are all on 9.1. Is this likely to be an...

Thanks Okkie26 & mattKnight I did make it hard to read lol So just to clarify i only need to add [b]data vlan option 242 only needs the following L2Q=1,L2QVLAN=102 and possible vlantest=90

Hi mattKnight This may be a silly question but as the Avaya IPO is doing the DHCP for phones do I still need to add the option 242 string for the voice VLAN?

@DaIPOTek thanks we’ll give this a try and let you know.

Hi everyone We have a scenario where the customer is moving to a new office and unfortunately limited on Cat5e/6 points. They would like to connect the PC’s to the back of the 9611g handsets and for this we understand that a Voice VLAN is required. We want to test this on our in house Avaya...

Hi NickAbb I had exactly the same issue, upgraded to 9.1.8 and worked like a charm.

Hi Bonker Check the voicemail password in security settings and make sure you enter the same in the vm pro client.

Thanks, I reinstalled R10 on the UC module and it's working perfectly now. Thanks again.

Hi intrigrant, I did also install the plugin and call assistant. Call Assistant doesn't pop up when I make or receive s call. I did enable the screen pop in CA settings. I'll do a reinstall of R10 on the UC Module and see what happens. Is it possible to factory default the UCM or when I...

Hi guys Just upgraded our in house Avaya IPO V2 to R10, we have a V2 UC Module which i have also upgraded to R10. I now have a problem when trying to make a call from One-X Portal, I can dial from One-X, my 1408 starts dialing but nothing appears on the One-X page? I've tried using Microsoft...

Thanks guys. Only just seen this, ended up factory resetting the phone. Thanks again.

Hi guys How do I turn off calls being announced through the speaker? Every time you call the persons extension (2000) a lady's voice announces the callers number through the speaker. I'm not sure how to turn this feature off?

Hey sizbut and thephonemn thanks for the quick responses. Just to answer your questions sizbut, they would manually apply the training and xmas greetings internally. The customer already has the numerous greetings recorded to WAV files. The 3 options will be Press 1 for Samples, 2 for Accounts...