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  1. microslady

    Micros 3700 autogratuity for guest count 8 or more

    Is there any way to have the autogratuity turn on for checks where the guest count is 8 or more. themicroslady.com
  2. microslady

    EJ Organizer or Journal Viewer

    This post also refers to this: thread693-1644379 themicroslady.com
  3. microslady

    EJ Organizer or Journal Viewer

    thread693-1746148 Client says EJ Organizer version has expired. Does anyone have access to a version that is not expired? @hosehead78 Were you able to modify the EJ organizer to a newer (or no) expiration date? @pmegan Is there a newer version for the journal viewer other than the link in...
  4. microslady

    MICROS latest gift card software - SVC 4.2.7.460

    Thanks jdcorey, updating windows fixed "the requested security protocol is not supported" issue. Next question, where did the loyalty Level 1-6 settings go? themicroslady.com
  5. microslady

    MICROS latest gift card software - SVC 4.2.7.460

    Another site, different issue: cannot delete Valutec.svccha.dll. I have stopped the MICROS SSF Service Launcher, but it still says "The action can't be completed because the file is open in SSF UI Launcher (4.2.6.436). Is there another service that I need to stop? themicroslady.com
  6. microslady

    MICROS latest gift card software - SVC 4.2.7.460

    I have successfully upgraded 2 sites to Valutec2, but the third is giving me this error: "the requested security protocol is not supported". The first 2 sites already had .net version 4.6 or above, but this site did not, so I installed that version and rebooted. Is there anything else I need to...
  7. microslady

    Active Client Key for Valutec

    Can anyone tell me where to enter a new Active Client Key for Valutec Gift Cards on Micros 3700. themicroslady.com
  8. microslady

    Overtime Not Calculating - MICROS 3700 RES 5.4 MR2

    thread693-1741625 @Moregelen, Did you find a resolution for this issue. I provide support for a site where there is one job in the system that is not calculating overtime. Overtime levels are set. themicroslady.com
  9. microslady

    Installing Micros server and one client

    I can assist, what product are you using? themicroslady.com
  10. microslady

    Micros 3700: How to set up discounts without sales tax?

    OK, Now that I have been able to look at POS configurator discounts, I think I have an answer for you, Try this... Under the Rule Setup tab, use rule type: Total Price Threshold, trigger with a menu item set containing all menu items, Trigger Total = 10, Award Type: Amount Off. Clear the...
  11. microslady

    Micros 3700: How to set up discounts without sales tax?

    I'd think there is a way to do what you are wanting,but I would need to look at the context sensitive help for the options under each tab. Have you looked at that? themicroslady.com
  12. microslady

    micros 3700 version 4.7 will not st

    micros 3700 version 4.7 will not start in micros control panel, goes to yellow, then back to red X's. 3700dlog says ""ERROR"" Failed to start SQL Engine as a service. ""ERROR"" Will rest a bit and try to start it again. dwWIN32ExitCode#(0x#) dwServiceSpecificExitCode 0 (0x0) When I try to...
  13. microslady

    Micros 3700: How to set up discounts without sales tax?

    What options do you have selected on the discount tab? themicroslady.com
  14. microslady

    Micros 3700 unlimited beverage package

    Try using the Fix Price Meal function. There can be up to 64 courses available, not unlimited, but that should accommodate your needs. themicroslady.com
  15. microslady

    Display the ordering time of menu items on Micros 3700

    http://www.tek-tips.com/viewthread.cfm?qid=1778206 themicroslady.com
  16. microslady

    Micros 3700 Fixed Price Meals

    Never experienced this issue, but you might be able to work around this problem by not using the FPM Course touchscreen button... link the course menu items to a SLU instead. themicroslady.com
  17. microslady

    Micros 3700 - Something is not tracking because most of the shifts are over from accountable cash

    Does the top of the report balance with the bottom part of the report. If not, then something is not being tracked. To pinpoint this further, one would need to review the database and tracking groups to be sure all totals are being tracked effectively. themicroslady.com
  18. microslady

    Micros 3700 - One of worstations showing Initializing Datbase Connection

    from the windows desktop... Hold computer Open Doc Start Programs Windows Explorer Doc Utilities Wcf Yes Format CompactFlash Ok Proceed themicroslady.com
  19. microslady

    Micros 3700 Happy Hour: Only 1st Item has Happy Hour Pricing

    Sounds like your sub levels are being used for both happy hour (which need to stay down and are established by time of day) and condiment levels like "easy" (which typically pop up to the default level and are changed by pressing a button). It would require some custom programming to make the...
  20. microslady

    Micros 3700 Happy Hour: Only 1st Item has Happy Hour Pricing

    Making your touchscreen styles stay down will only effect which buttons are displayed on the screen. Try changing the menu levels pop up field to be blank (so they stay down) for only the levels that the happy hour items are linked to. themicroslady.com

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