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I am looking for Avaya Equinox 3.5.7.30.1 or higher and Avaya one-X communicator 6.2 and higher software lifecycle support document. Not having luck finding it on Avaya support portal. Any help would be greatly appreciated I find this (see note) for Equinox but I need to communicate what end of...

We have Avaya CM PBX I am trying to get familiar with the ARS and trunk routes. we had a planned outage last week, thought our vendor had our routes set to use our one PRI we kept, if our SIP trunks were not available. Did not happen we got busy. In looking at route pattern, it looks pretty...

kyle it is SIP J169 not H323 9600

OK thank you. Our VAR has opened a ticket and we are pushing them but my management team is asking us to look at other options. I will share your suggestion. I know because of our experience with Avaya as soon as I say it they will be nodding in agreement. I do thank you guys for your help. I...

Avayaguy23 We have some of the 9600 phones on an IP office and no complaints. our sales team highly recommended the JSeries. Can you direct me to a list of Avaya CM supported phones for CM?

thank you Kyle "Select last used appearance" is not an option for us in CM. We have tried all of the options listed below that are available on our features options. none work display station 6697 Page 2 of 7STATIONFEATURE OPTIONSLWC Reception: spe LWC Activation? yCoverage...

kyle555 not sure what you mean?

avayaguy23 thank you I did find the doc your reference in support avaya. I need to work on using this tool more. We just installed CM in July very busy working through the bugs.

sorry this is confusing are J169 and J179 phones the same? is this saying the if bridged call is answered on a phone next off hook will stay on bridged line and not go to prime, is set for fix on 4.0.4.0 release Jan 2020?

sorry should have included this SIP J169 firmware 4.0.2.1.3

Hi We installed Avaya system manager and CM 8.0couple months ago and using some J169 phones that we are not real happy with. What are model of phones you are using on CM that you like? right now our biggest complaint is the phone does not "go home" meaing if you answer a bridg appr when you hang...

Does anyone know how the codec is set on a Avaya 2050 softphone? Thank you

Joseph thank you very much Brenda

I am looking for a vendor that purchases defective Avaya 1140 E phones. Any one know of a company that purchases them?[/b]

JBRAM thank you very much this helps

Anyone have experience with programming an ESI-50 phone system? We are trying to change an existing phone to ring when main number gets a call. It is currently set to non ring. I am doing this as volunteer work for my church, have very little budget and I don't have any experience with the...

I am trying to build a Multiple Call Ringing phone where MCR is key 0 on CS1K in element manager. Note: I do not program in line command. I am getting the following error Error Code: SCH0369 Error Message: Function conflicts with existing call arrangement. Any help would be very much appreciated.

johnthephoneguy that worked thank you very much

How do I build a auto call forward phone on a Avaya CS1K with element manger? I want callers to be able to call a DID, go directly to voicemail with out using a phone to forward. thank you