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We have a contract through a local telephone Carrier and Avaya. To renew this contract, all software and equipment would need to be updated we were told. We chose to go another route.

Actually the only reason the company is moving to something else is due to the cost of the upgrading our current Avaya system. It was cheaper to go with a whole new deal.

I am going to change Button 3 for this shipping user. Action will be call steal as opposed to dialing a shortcode. Will I need to put anything in the "Action Data" field?

It was programmed years before I was hired. We are moving to a new system in a couple of weeks. Doing away with Avaya. I am just trying to get this small portion to work before the new equipment gets here.

There are 4 HuntGroups. Voicemail pickup is working on several users with a Monitor Group of "None" under Telephony >Supervisors Tap. The 4 HuntGroups are: 304 Ans dn 251 Emergency 444 Evacuation Page 303 Page

The button programming is the exact same for each user. I tried "Can intrude" check box and it still didn't make a difference. When pressing the "Voicemail Pickup" on the phone there is a continuous tone and then "Call rejected".

Avaya IP Office Manager 10.0 (16) Avaya 9508 There is a button programmed on the phone labeled "Voicemail Pickup" with Action Dial and Action Data *46, which is a short code for the feature "Call Steal" Our shipping office cannot successfully pick up a call while someone is leaving a...

I was able to get voicemail to email working by using the IP address of our Exchange server in IP Office.(SMTP Tab) However, SMTP relay had to be created for the LAN2 IP address. Seems to work fine. I cannot use any IP address besides 179.x.x.x. Our company network blocks all traffic besides...

I thought maybe there was some configuration I was missing that would allow me to send traffic to the email server and then to the email recipient.

ICMP blocked on the firewall?

No, I'm unable to ping 8.8.8.8 My public address is 198.x.x.x Our internal network uses 179.x.x.x addressing

---Pinging mail.gmx.com from cmd line (Desktop on the same network): Pinging mail.gmx.com [74.208.5.1] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 74.208.5.1: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)...

Yes. I can ping the router Using LAN2 with destination 179.1.3.5

I removed the primary trans address. Tried to ping via System Status and got the following:

I removed the address. However, this system is currently in use so it will be a little bit for a reboot of the system.

I've tried changing IP route to the following: IP Address 0.0.0.0 IP Mask 0.0.0.0 Gateway 179.1.3.5 (My network location's default gateway) Destination LAN2 However, Pings still fail. I will post pictures if needed. Thanks,

I've been trying to get this to work for a week or so now and I have almost gave up on this. I'm posting here as a last resort. I Probably should have posted here first but I wanted to try several different combinations/configurations before posting here. I have tried the following: (None of...