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  1. Newb001

    R9.1.8 Hunt group with multiple extensions forwarded to external numbers

    Yes, which happened to add the benefits of being able to change individual timers.
  2. Newb001

    R9.1.8 Hunt group with multiple extensions forwarded to external numbers

    I wanted to add one more bit, I played around with the Whisper action and that works. I have to give a star for that one. Thank you again
  3. Newb001

    R9.1.8 Hunt group with multiple extensions forwarded to external numbers

    Not what I wanted to hear but its what I expected. I checked my other client with similar settings and they are using SIP trunks. Thank you
  4. Newb001

    R9.1.8 Hunt group with multiple extensions forwarded to external numbers

    Hello all, This is the scenario (which worked prior to R9.0 Caller reaches VM Pro Atendant dials option to reach emergency contacts Call is redirected to a sequential group with 8 extensions each forwarded/twinned to external number (I have tried forwarding, twinning, short codes with dial) IF...
  5. Newb001

    H323 phone 9620L

    Thanks, read that trick on a post about a year ago. I have found it to be very common anymore when working with a H.323 phone behind a home router. Haven't been able to narrow down why 1720 is an issue, but in the mean time it is a nice tip to keep up your sleeve.
  6. Newb001

    H323 phone 9620L

    Add the below to your NoUser Source Number, as well as forward the port 1800 on the IP Office side. REMOTE_H323=1800 Confirm you have enabled remote H.323 extension enabled. Your Network Port should also be set up to static port block Check your IP Routes. Check the phone settings and...
  7. Newb001

    URL button Question

    so no ideas?
  8. Newb001

    URL button Question

    I created a back up Agent One Button Log in service since recently we have had power failures causing the secondary server to claim mastership over the main server. we have a blend of Cisco 7940s and 7941Gs throughout multiple locations. all the 7941s can see the new url service in the services...
  9. Newb001

    One-X Mobile no Audio

    5222, 5269, 8444 go to the server = check (I see i miss typed above about where my ports were forwarded too) as for 5060, and 5061 Intermedia Accessline Sip services uses port 6060 udp which forwarded to the ip office. 5061 by default is used for TLS in R9 which is not used by our SIP...
  10. Newb001

    One-X Mobile no Audio

    well what changed with that since 8.0? that was not needed in 8.0 and we did not have any issues. will continue looking for documentation more in depth about that other then the help menu.
  11. Newb001

    One-X Mobile no Audio

    5222, 5269, 8444 are open and forwarded to the IP Office Ip address not sure what you are referring to as the SIP remote worker part... I have not done anything with SIP Remote Ext enable (if that is what you are referring too) as i have seen no documentation to reflect its use for the one-x...
  12. Newb001

    One-X Mobile no Audio

    RTP is enabled, one thing that i failed to mention is speaking with our SIP provider they noticed on the second leg their seems to be a failure of RTP packets coming in to them.
  13. Newb001

    One-X Mobile no Audio

    enabled, no changes.
  14. Newb001

    One-X Mobile no Audio

    IP Office R9 V2 500 Licenses are all valid SIP Lines are up and working Mobile App for android connects and works, i.e can check VM, call internally, receive calls from internal and outside via mobile twinning etc. the issue: Using the mobile app I go to call an outside number (watching...

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