Search results for query: *

Hi People I guess this is going to be my last post to this glorious forum... The powers that be decided to move away from our Avaya System and we are now on 3CX (fingers crossed). After 13yrs of of having Avaya, its hitting me in the feels, especially as it goes against the mantra of "if it...

Problem started last week an i have no idea why. The receptionists softconsole used to have a different ringtone and a different alert colour (yellow) for when transfered calls that were not picked up returned back to reception... This has stopped being the case, it is now the same colour and...

on the 1608l if theres an incoming call and you press the >> softkey you get the option to send the call "To VM" is there a way of emulating that softkey function on a programmed button but instead of to vm i can set an to ext 555 ??? or even better would be - change the >> softkey to the left...

the scenario is - if he doesnt recognise the number he doesnt answer the phone. so he wants to get someone else to screen his calls.

Button Programming - immediate blind transfer. Hi. I have been asked by one the bosses to program a button (1608l) so it blind transfers the call to ext 555 without the need of him having to pick it up. is this possible? we have ip office 500v2 r9 Cheers

cheers peeps - $target - works a treat

Hi Im after a little help if you can. Ive got a generic auto attendant module that i can attach to all users "Leave" start point - i.e extension rings then goes to vm. The menu option at the moment is "Press 1 to leave a voice mail, press 2 to be transferred to reception, 3 to be put through...

If you use AutoCAD then you might want to do some re-mapping of the hotkeys in Avaya Call Assistant. The COPYBASE shortcut in Autocad is the same as MAKE CALL in Call Assistant. Can cause a bit of an issue.

Is it compatible? Also after configuring SMTP i used to have stop and start or restart the voicemail pro services - is this still the case or do they now have a restart server option?

thats what i am talking about - is there a way in manager to do it en mass?

Hi all On our old system we used to have all users forwarding to their vm via short code (dont ask me why) now we have 500v2 we dont need to have all users configured that way. is there a way to remove all forwards from all users as i dont fancy going through individually and removing them one...

Hi All We just upgraded our system from a 406 to 500 along with office manage 9.0.1.0 and 1608 handsets . (Gutted PmP isnt on the usercd and is no longer compatible). But anyway. We have the option now to program the feature buttons. What i would like is for the top row (1-4) to be programmed...

Hi Guys I have a user who has a strange issue. we are currently using phone manager lite 2.1.16, on a 406 system. (i know but we're changing to ip 500v2 in 2 weeks). the user in question cannot move / re-position the phone manager. it has the double arrow stretch cursor when he moves over it...

Hi guys I just inherited a ip403 in my new job. i came from an ip500v2 setup, with good file structures. The new place hasnt got good file structure and for the love of money i cant find the USER CD anywhere stored. can i download any version and what do i do about login to sso.avaya.com when i...