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I feel like this should be painfully obvious, but I cannot figure out how to answer another extension from my desk. I'm extension 10. I see that extension 55 is ringing. How do I answer it from my extension?

We have a SoundStation EX that management insists on using. For the life of me, I cannot determine why I can't direct/forward/transfer any incoming calls to its extension. I can call it internally and it will work just fine and I can make internal calls and external calls from the device. If I...

Thanks, you were correct. Needed to delete an old mailbox to make room for mailbox 31.

Is there a way to identify which mailboxes are assigned to which extensions?

I have already gone through the steps to reinitialize all of our mailbox passwords. I received a message that said the mailbox passwords have been reinitialized (#,3, repeat). I'm still getting invalid password when I try to check mail at extension 31 even though I reset all the passwords to...

That did the trick. Thanks very much!

Our receptionist receives all incoming calls at extension 12 and I would like to switch her to extension 10. I can swap the extensions at the control unit, but I don't know how to assign all calls to ring at extension 10. Been going through the manual but I'm afraid to try anything based off...

er... rather, I pressed feature and dialed #1.

I tried it with both phones earlier to no avail. I will try it again just to be sure. ***** I tried it again and had the same results. The thought occurred to me that these extensions were just switched earlier this week at the unit itself. I just went back to the phone room and swapped the...

Here's the scoop: Avaya Partner System V??Old Extension 11 is ringing and showing "forwarded call: 21" anytime any call is placed to our number. It is not the main phone and should not be ringing at all when someone calls. Also, when you dial extension 11 from ANY other extension, the same...