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  1. Ecycler

    Partner Messaging not answering 777

    I recently re-installed a partner ACS 3.0 system with a 6.0 upgrade card and a "PARTNER Messaging" module (ID # V700323207). All seems fine except that when I press intercom and dial 777 I get a busy signal. The green light is illuminated on the Messaging module.
  2. Ecycler

    Call Forward Button

    We are working on a Partner ACS system. Can I setup 2 buttons on the same extension to forward to 2 different outside lines?
  3. Ecycler

    Partner ACS 3 Messaging 7 * Call Forwarding

    If an extension that is part of a calling group is forwarded will all calls to that group be forwarded ?
  4. Ecycler

    ACS r3 Messaging r7 , Repeat message

    I downloaded the manual and will do my best to avoid "going to the well" until I have exhausted all other resources. I really do appreciate all of your advice and patience.
  5. Ecycler

    Partner ACS 3 Messaging 7 * Call Forwarding

    Will this work on a night menu or only on a day manu? Also I programmed a button on ext 10 for night service but when pressed the light flashes. Is that normal or did I not do some programming that I was supposed to?
  6. Ecycler

    ACS r3 Messaging r7 , Repeat message

    How do I set an extension to transfer to an auto attendant?
  7. Ecycler

    Partner ACS 3 Messaging 7 * Call Forwarding

    Ok, I upgraded to ACS r6. Would you mind running me through the process for setting up call forwarding as discussed before?
  8. Ecycler

    Upgrade Partner ACS r3 to r6

    I am upgrading my ACS r3 to r6. Will I have to reprogram the system after upgrade or is there some way to say my settings before I upgrade?
  9. Ecycler

    ACS r3 Messaging r7 , Repeat message

    Is there a way to have messaging repeat the day menu after it plays rather than transferring at the end of the message? Also is it possible to repeat messages by pressing a single digit rather than * #.
  10. Ecycler

    Latest Version of Partner ACS

    Is it possible to replace my 308 acs r3 with a 509 r8 or will I have to change my other 308 modules as well? Is there someplace that I can view the additional features of the 509 r8 vs. the 306 r6? I'm trying to decide on upgrading with a r6 card vs. a new 509 r8 module.
  11. Ecycler

    Recording Calls

    Living in a state that only requires one party consent to record a phone call, is there any way to remove the start message (recording started) from the partner messaging record a call feature.
  12. Ecycler

    Latest Version of Partner ACS

    I currently have an ACS r3 in a 308 module. What is the newest version of Partner ACS that I can upgrade to? Where can I purchase one? Is there any reason to purchase a new module rather than an upgrade card?
  13. Ecycler

    Partner ACS 3 Messaging 7 * Call Forwarding

    sorry, new tablet, i meant to say what is involved in upgrading to acs 6
  14. Ecycler

    Partner ACS 3 Messaging 7 * Call Forwarding

    wt is invilved in upgrading to acs6? how do i know if i have centrex lines? i have cable and vonage.
  15. Ecycler

    Partner ACS 3 Messaging 7 * Call Forwarding

    Is there a way after messaging picks up and plays the message: "press 1 for service, press 2 for sales, 3 for emergencies" if 3 is pressed to then forward the call to an outside (cell) line?
  16. Ecycler

    ACS 3 Messaging 7, second call rings on Fax Line

    it just occured to me that the alarm might be the culprit not the fax machine.
  17. Ecycler

    ACS 3 Messaging 7, second call rings on Fax Line

    Messaging picks up the first call as expected. When a second call comes in on the same line immediately after the 1st call hangs up the call goes immediately to ext 20 (fax) which has been excluded fron messaging.
  18. Ecycler

    Partner ACS 3 w/Messaging R7 Phantom Mailboxes

    Lets say you are are on a call and the caller asks for drections, is there any way to send the call to recording that would provide a precoded et directins?
  19. Ecycler

    Partner ACS 3 w/Messaging R7 Phantom Mailboxes

    Is it possible to transfer a caller to a sub menu or an announcement?

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