Dont do it through Excel sheet, fill up the basic data and connect IPOCC with IPO & than through Administrator Console, GOto Configuration & Task Flow Editor
you can distribute different topics to same Agent Groups.
Hello Everyone,
Has anybody played with Avaya IPOCC Address Book Configuration ( LDAP Server ). I need a same directory in IPOCC as in IP Office. Suggestions ?
Thanks :)
Hello Guys
I have IPO server Edition in R9.1. IPO Server R9.1 is working Fine & I am Trying to add Expansion Unit 500v2 which was default in Release 9 with Primary server & I Got Error Upgrade license Required.
So I Purchase Upgrade license on 500V2 SD Card,but it shows obsolute when I...
Dear All,
I am Just Curious to know, Can we Install the server edition image on any server ? or it should be virtual or bought from Avaya. Has anybody tried ?
I just installed call center with Avaya IP office 500v2 R8.1. They want that the calls of customers must be auto answer through their headsets after one ring. I checked their is option only for internal calls.
Can we do it for external call too ? Help me with this ?
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