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That's something I had considered but right now I want to work on it myself. Making good progress now, the automated VMPro fix is ready. A little video of it in action here. It fixes the issue where VMPro Client shows a taskbar icon but doesn't open. The issue is that the registry keys that...

Agree with kwing there. While technically possible, opening the IP Office up to the public internet is a huge security risk. Automate away all the bullshit! https://ipoffice.tools

Hi All, If you're interested in beta testing this before it's released please fill out this form. I will be distributing a beta version soon once it's ready for wider testing! [smile] Cheers! Automate away all the bullshit! https://ipoffice.tools

IPGuru, Thanks for letting me know about that. I will get that fixed in IPO toolbox. There should be a beta available soon if you're interested in testing it out! [smile] Automate away all the bullshit! https://ipoffice.tools

It's been a little while since I last released an update, but something new is coming! I have been working on developing System Status Launcher into a more complete toolset for IP Office engineers. This isn't ready for release yet, this is just a little preview of what's to come...

Hi All, I just recently released a brand new version with a lot of changes. v1.3.1: Fixed UI scaling bug with the Copy System IP button. v1.3: Removed minimize to tray when you minimize the window. This is now a menu option instead. Overhauled how the application stores settings. No...

Ignore me, I automatically assumed this was SIP [upsidedown] ACSS|AIPS|APSS https://ipoffice.tools

Potentially codec related? Codec mismatch between the voicemail and the PBx. Might be worth seeing if you can port mirror from the PBx and grab a wireshark trace ACSS|AIPS|APSS https://ipoffice.tools

I didn't even know this was a thing...... I've always gone to Scansource to get them to look them up. ACSS|AIPS|APSS https://ipoffice.tools

Known Units files are generated by Manager. You need to set your Known Units File path in Manager preferences. ACSS|AIPS|APSS https://ipoffice.tools

Yeah, you can also do it in the ARS table. What you're basically doing is having the PBx re-add the area code before it's sent out over the SIP trunk. ACSS|AIPS|APSS https://ipoffice.tools

Thanks snowman! Heh. I have posted the FAQ here: https://www.tek-tips.com/faqs.cfm?fid=7943 ACSS|AIPS|APSS https://ipoffice.tools

Depends on the areacode. If it's for London then it's easy. Shortcode: 3N; Feature: Dial Number: 0203N rinse and repeat for 7 and 8. It's the same principle for others but it's easiest in london where the next number is predicatbly going to be 3, 7 or 8 after the 020. Obviously check for...

I can give you the template when I am back in the office next week. It was built for 9.1 but hopefully should still work in 9.0. The settings are pretty much the same anyway. I would agree with the others though, SIP does work a lot better in 9.1 and above. ACSS|AIPS|APSS https://ipoffice.tools

Interesting. They didnt give me any Jira number. I will ask when I am back in the office next week :) ACSS|AIPS|APSS https://ipoffice.tools

You only need to put the signalling IP on the SIP trunk. Media is negotiated automatically. Just need to make sure there is an IP route for both. I have a template I can send you if you like! ACSS|AIPS|APSS https://ipoffice.tools

Interesting. I still think it may well come down to the same firmware bug though. I wish you luck in dealling with Avaya support. Please do report back with your findings. I would be good to compare notes! [smile] ACSS|AIPS|APSS https://ipoffice.tools

I should add the fact that they are remote workers has nothing to do with it. It happens locally too. ACSS|AIPS|APSS https://ipoffice.tools

Hi, I have a lot of experience of this issue. It feels the last two months of my life have been trying to prove to Avaya that this is a firmware bug. I finally got a resolution from tier 4 support at Avaya. The workaround at the moment is to turn on direct media path on all IP phones...

Hi All, I have now released a new version. Introducing System Status Launcher v1.2.4.2. What's new? - Fixed User Interface Scaling bug. UI elements now scale correctly. - Fixed tab bug. You can now use tab to move between fields. - Fixed System list bug, system list now scales to fit the...