I am a new member but have benefited from Tek-Tips in the past.
I am having trouble configuring Gamma SIP with IP Office R9.0 (Reference thread940-1766811)
The provider gives 2 IP addresses, one for Signaling 5060 and the other for Media UDP.
Where do I put the different addresses in the IP Office?
I have configured with the Signaling IP address for the ITSP Domain Name under SIP Line. This allows the trunk to work to make and receive calls however, it goes out of service after some time.
The provider has indicated that they get an error 503 when it is out of service.
I am not using STUN and am using Watchguard firewall with SIP ALG enabled. When ALG is disabled, the private IP of the pbx is presented to the provider and the calls wont connect.
Any assistance in understanding this is greatly appreciated.
I am having trouble configuring Gamma SIP with IP Office R9.0 (Reference thread940-1766811)
The provider gives 2 IP addresses, one for Signaling 5060 and the other for Media UDP.
Where do I put the different addresses in the IP Office?
I have configured with the Signaling IP address for the ITSP Domain Name under SIP Line. This allows the trunk to work to make and receive calls however, it goes out of service after some time.
The provider has indicated that they get an error 503 when it is out of service.
I am not using STUN and am using Watchguard firewall with SIP ALG enabled. When ALG is disabled, the private IP of the pbx is presented to the provider and the calls wont connect.
Any assistance in understanding this is greatly appreciated.