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Try checking your 46xxsettings.txt file and make sure your SET VLANTEST 60 This will clear out the vlan to 0 after 60 seconds and allow a new IP address to be assigned.

I have seen both of those support documents. There must be some combination of G450/S8300 hardware or software/firmware versions that won't work together. I swapped the two S8300's and they both are working at the moment in the new G450's. (This is after removing/re-inserting several times...

I have two G450 upgraded to 39.20.0 With Board Insertion Failure. I configure G450, Install AVP, Connect to AVP, scroll and accept the agreement. Once that is completed, the G450 returns the board insertion failure and not able to connect to AVP through the Gateway. As stated above, I tried...

Yes the insertion failure error comes just after I connect to AVP services port and accept EULA. If you never had issues installing AVP, then you must be some type of super human.

I have two G450's Firmware upgraded and booted on both banks as follows: 36.18.0 -> 37.41.0 ->38.21.2 -> 39.20.0 Loading AVP 7.0, once EULA is accepted, G450 faults with Insertion Failure. The other G450 is in production with S8300E with AVP version 7.1.3, (upgraded first to 7.0, then 7.1.2...)...

Try doing a show faults command in your G430. Also that version of firmware might be too high. If you skipped any firmware versions on your way up, you might need to downgrade your firmware to at least 36.26.0 or lower, and if you still plan to upgrade then make sure you boot on each firware...

CM 6.3 with SBC/Verizon SIP Inbound SIP cal1 handling Trunk l VDN 1234 routes outbound via SIP trunk 2 to 1-123-456-7890 the trace looks normal like it sends the call, but in fact it routes to an internal auto attendant instead. The trace in both Session Manager and ASA both look like the...

Thanks for all the suggestions! When I see the reset ip-stations command, press F5 and it says "Entry is not required" I took that to mean there were no other options. Would be ideal if we could reset ip-stations region x I would hate to test this and be wrong, my head would end up on a spike...

Hi, Thanks for the response, that's a great idea. It would be ideal if reset ip-phones could be defined to a network region or media gateway. Would be traumatic for us to reset all the phones on the network. :) Thanks again, PhonesAllDay

CM 6.3 and CM 7 46xx & 96xx Is there a way to reset phones remotely that will boot them as if they had been unplugged? We need remote phones to pickup a new VLAN and IP Address from DHCP, I'm not sure if busy/release accomplishes this. (This will be in cases where the network is unable to...

This G450 is on Firmware g450_sw_38_21_1.bin S8300E is on AVP 7.1.3, Utility Services 7.1.3, CM 7.1.3 I have a spare G450 where the S8300E works just fine, however the production G450, the S8300E just alarms and will not ping. We can put an S8300C in this G450 and it will work fine, but not the...

There is a music on hold FAQ: https://www.tek-tips.com/faqs.cfm?fid=6472 If you need any of that old school MOH equipment I have some I can sell you. Cheap! Cheap!

There is a command: status cdr-link This gives status of primary and secondary CDR Also in ASA Fault & Performance, Monitor Alarms feature you could trigger an alert for when CDR has a Major/Minor/Warning

I'm on the same project - Just checking to see if you had any discoveries to share?? :D

I will share some notes from my RedSky installation that might help you: RedSky updates the emergency location number on the station based on the station IP Address assigned by the IP-NETWORK-MAP Specifically do not populate the Emergency Location Ext field in the ip-network-map We input IP...

= First time install of 7.x and S8300E = Ultimately Installing AVP and CM 7.1.3 on a S8300E, I have SDM installed. So far successfully installed AVP 7.0 and connected to SDM. I get SDM Virtual Machine Error "Error in getting host details" Do any of you have a cheat sheet with simple...

Hi, I have a site where CMM is delivering voice message to email. Does anyone know which setting needs to be changed to deliver the notification via email only, not the actual voice mail message? Thanks!

In the PBX there is a space to update called: change reason-code-names - Perhaps CMS updated that list or you could try updating it manually next time to see if it shows on your report faster.

If the announcement is part of a group, can you just busy one board at a time, to stay in service?

If you are referring to moving the extensions to a different PBX and re-creating them, you can use the existing labels from the text files and move them to the same 46xxsettings.txt file ftp/http backup location the new building points to. As far as creating the stations in ASA you can create a...