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Hello everyone I have a CM 6.3, I use the prefix 9 for the ARS and the prefix 7 for the AAR, I have connection with other PBXs with SIP trunks, inside the AAR are the dealings to different trunks via route patterns, the problem that I have is that my last client has extensions from the range...

Hi guys, Good afternoon, I have a problem with my PBX, the configuration of the IP phones is lost when the IP Office 500 v2 is restarted, all my phones are 1608 IP, and gives it DHCP the router, I only introduce the Vlan. Any suggestion is good. Thanks,

Thanks to all

Hi, Anyone know where I can type CM that I have, for example whether a 5.x or 6.0 Aura? Thanks

Hi, I have a problem, I´´m making backups of different CM, and I find this bug, I´m trying to FTP or SFTP. Backup Now Results Backup Failed. Performing backup of CM sets: full backup: 40: FTP ERROR: FTP Error: backup: 40: FTP of backup image to 1 at 192.168.104.44 failed -- Backup terminated...

Thanks snowman50 I've uploaded the file. Wav with a "X" name, now that I have set in the IP Office is available to enter the recording, in the incoming call route or where?

Hi, Guys I have a problem, a client is asking me to upload a recording for Auto attendant, the customer has a IPOffice 500 v2 with Embedded, I've only made ​​recordings from phones with short codes, someone could help me telling me step by step how to load it. Thanks,

If an IP phone can not logging, it is charged, with the command CRAFT kicks the phone to default? Thanks,

Hi guys, I have a client with problem E1, is showing "No trunk licence available for call", I understand that the delivery carrier for E1 channels and going in relation to what you have configured in the IP Office, however talking with someone tells me that E1 card by default comes with a...

Hi guys, I have a client with problem E1, is showing "No trunk licence available for call", I understand that the delivery carrier for E1 channels and going in relation to what you have configured in the IP Office, however talking with someone tells me that E1 card by default comes with a...

I understand you as you mention me , however I have doubts about how to do it , as always I make no location, only " ars digit conversion 0" and I do not understand the difference and why the location of implementing it so , explain the problem such. On the first page "display ars digit-...

Hi, guys I have a problem, I have configured in the ars digit-conversion location 1 0, all spaces with DIDs on the first page, then I added more DIDs in the second page and then saved, when I need to change them the DIDs disappear and I can´t modify the DIDs in the second page. Thanks for the help

Thank you both, someone told me there is a way to return to the default module with commands right through putty, know something about it.

Hi, guys I have a problem, my custumer has an IP Office R8.0(46), 3 DS external modules with 30 ports and 1 DS external module with 16 ports version 10.0(46), 3 modules of 30 ports have worked well, but the module with 16 ports no, it has restarted every 5 or 6 days and I need changed the...

Thank you both

Hi guys I want to do is that two extensions to ring at the same time and the user decides which of the two wants to answer, kind of arrangement (chief secretary). Thank you

Thank you bout for your answers

Yes it's correct, but I have a DS 1403 telephone, this model no count with feature key

ok , thank you very much , though not as disable , * 00 probe with no success , also entering the settings so basic but this does not give me any options and do not have short codes , question, right through the web console will be ?

Hi guys, I have a problem with a DS 1403 phone, the display shows me the letter "N", the user can make calls no problem, but if someone wants tranferirle a call is not possible and restricted brand, the team has Basic license and R.(8.1.56), the not disturb option may not be possible because it...