Problem whit recording message on Embedded

[EdgarCasillas]

Hi, Guys

I have a problem, a client is asking me to upload a recording for Auto attendant, the customer has a IPOffice 500 v2 with Embedded, I've only made ​​recordings from phones with short codes, someone could help me telling me step by step how to load it.

Thanks,

 

[snowman50]

Search in the FAQ link above..it's all there

Converting Pre-Recorded Name, Greeting and Announcement Files for Embedded Voicemail
faq940-7704
Posted: 17 Feb 14

 

[EdgarCasillas]

Thanks snowman50

I've uploaded the file. Wav with a "X" name, now that I have set in the IP Office is available to enter the recording, in the incoming call route or where?

 

[snowman50]

Not sure what you are asking

You haven't stated what version of ip office you are using.
Rel8' rel 9'...?????

For IP Office Release 9.0, Avaya has enhanced the utility.
Previously you could only use it to create auto attendant menu files (see the existing IP Office Manager help).
For IP Office Release 9.0 you can now use it to create mailbox name, greeting and announcement files as detailed .