Letter "N" on display in basic IpOffice with R.(8.1.56) 1

[EdgarCasillas]

Hi guys,

I have a problem with a DS 1403 phone, the display shows me the letter "N", the user can make calls no problem, but if someone wants tranferirle a call is not possible and restricted brand, the team has Basic license and R.(8.1.56), the not disturb option may not be possible because it would only be possible with a function key which does not have this phone.

Any suggestion

Thanks

 

[foneman1]

That mean the phone is on Do Not Disturb. See below from Avaya.

Phone Status Letters


The series of letters that appear in the top left of the display are used to indicate the status of various features.

idle display


• B = Barred
A B is shown on your phone's display when the system administrator has set you to outgoing call barred status. You will only be able to make internal calls while this is applied.


• D = Diverting (Forwarding) Calls
A D is shown on your phone's display when you have forward unconditional enabled.


• G = Group Member (In Group)
A G is shown on your phone's display when have been configured as a member of a hunt group and your membership is enabled. While this is the case, you may receive calls targeted to the hunt group.


• N = No Calls (Do Not Disturb)
An N is shown on your phone's display when you have do not disturb enabled.


• O = Out of Service
An O is shown on your phone's display when any of the groups of which you are enabled as a member is set to night service mode. In that mode calls to that group are diverted to its fallback if set or otherwise to voicemail if available.


• T = Twinned
A T is shown on a phone's display if it is internally twinned with your phone. Calls to you will alert on both phones and can be answered by you at either phone.


• S = System Alarm
If you are configured as a system administrator, an S in the phone's display indicates a system alarm.

 

[EdgarCasillas]

ok , thank you very much , though not as disable , * 00 probe with no success , also entering the settings so basic but this does not give me any options and do not have short codes , question, right through the web console will be ?

 

[sizbut]

If you're running a Basic Edition system, press Feature 01 to run DND on/off.

Stuck in a never ending cycle of file copying.

 

[EdgarCasillas]

Yes it's correct, but I have a DS 1403 telephone, this model no count with feature key

 

[sizbut]

You are indeed correct (I'll have to find a 1403 and work out how to do it from the phone). Meanwhile you'll have to use IP Office Manager to turn the user's DND off.

Stuck in a never ending cycle of file copying.

 

[EdgarCasillas]

Thank you bout for your answers

 

[tlpeter]

Or dial *09

*08 is DND on and *09 is DND off (IPOffice default shortcodes)

BAZINGA!

I'm not insane, my mother had me tested!

 

[sizbut]

Sorry tlpeter but he has a Basic Edition system so no wonderful shortcodes.

Having dug a 1403 out of my cupboard it really has to be treated like an analog phone with the only advantage being it can plug into a DS port if that is what your system is fitted with.

The only functions the phone user can invoke themselves are set by the fixed buttons on the phone (Hold, Transfer, Conference, Redial, Drop). So sorry Edgar but in the Basic Edition 1400 Series Phone user guide, pretty much everything beyond the 'call handling' section applies to 1408 and 1416 phones only.

Stuck in a never ending cycle of file copying.

 

[tlpeter]

A 1403 and basic mode.
I feel sorry for you

BAZINGA!

I'm not insane, my mother had me tested!

 

[sizbut]

Ha, got it.

For the 1403 press # in place of the non-existent FEATURE button. So for DND on/off, dial #01 and then press DROP.

Stuck in a never ending cycle of file copying.