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  • Users: davidwalters
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  1. davidwalters

    IPO IP400 or 500 PHONE 30 v1 or v2 Expansion ( analog phone set ) Modules

    I am looking for several of these and they seem to be as hard to find as Hens Teeth. Does anyone know a good source for some new and or pre-owned units at a good price? I need about 8 to 10 of them with power supplies? Thanks for any help!
  2. davidwalters

    ASM Call Forwarding to External number

    Well finally figured out this. Turns out that the HOLD / OK needs to be just FLASH 2 and not FLASH * 2. Also another very strange thing is that when entering the external number starting with 9 the dial tone will not stop ( very confusing ) however the system is actually recording the number...
  3. davidwalters

    ASM Call Forwarding to External number

    Yes this software is 7.0. I'm just trying it out now and unfortunately I cannot get it to work. I can forward just fine to another directory number but I cannot forward to a destination code that is active or to an external telephone number using the above instructions. Redirect is active on...
  4. davidwalters

    ASM Call Forwarding to External number

    I think I found a thread about this. It said that the feature for analog phone call forwarding was not documented properly. It said that after entering the number string an OK is required and that on a 7100 or 7208 the HOLD button is used as the OK button. Therefore this string is needed when...
  5. davidwalters

    ASM Call Forwarding to External number

    This is for DN 5704 I have found a link that tells me to go off hook ( dial tone ), FLASH ( silence ) dial *4 ( second dial tone ) then dial 9 and telephone number. I have done this several times and all I get is silence after I dial the number string, no confirmation tone just silence. I test...
  6. davidwalters

    Send one extension number from multiple handsets

    I have a big shipping department that has 3 5420's I have set up a Group extension number 4501 that will ring all handsets in that department which are 4502, 403 and 4504 which makes it easy for the staff to pick up the closest handset. This is a big area and the handsets are spread out. Is...
  7. davidwalters

    Phone 16 problem

    well I tried the instructions that you gave me and I'm not showing the users or the extensions I did check to make sure I was using the correct cable it's a cat 5e STP booted and shielded 350MHz 1 foot cable. I also check the upgrades to see if the module would pop up there but I don't see it. I...
  8. davidwalters

    Phone 16 problem

    let me double check that when I get back to the office.when I went to the upgrade menu it shows that the phone 16 module as a software level of 5. 0. I tried just upgrading the phone 16 module but I got an error.
  9. davidwalters

    Phone 16 problem

    yes I do have the essentials edition. when I check the inventory its still showing no IP address. all I'm getting is battery but no dial tone. The extension numbers do show 16 have been added
  10. davidwalters

    Phone 16 problem

    This is on a IPO 500v2 version 9.0
  11. davidwalters

    Phone 16 problem

    No I did not, will an upgrade automatically apply along with the main control unit or do I need to purchase an upgrade license for the Phone 16 unit itself? Thanks
  12. davidwalters

    Phone 16 problem

    I trying to add a V1 Phone 16 to a IPO 500 V2 the documentation says they are compatible. The module is being added to the system inventory but all I get is battery on my test set and some of the ports return a high pitched tone. I am using a short shielded patch cable as instructed. Any...
  13. davidwalters

    Second Diatl Tone has stopped after setting up ouotgoing caller ID number

    Do you have detailed instructions for setting this up?
  14. davidwalters

    Second Diatl Tone has stopped after setting up ouotgoing caller ID number

    Thanks, I thought I was going thru ARS. Is there a solution to get the second dial tone back but still send the outgoing caller ID number
  15. davidwalters

    Second Diatl Tone has stopped after setting up ouotgoing caller ID number

    IP Office V2 500 7.0. I set up two users so that their personal DID numbers would be displayed on outgoing calls. I programmed their Short Codes as follows for the PRI and their second dial tone is no longer there but the call will still go thru if they continue dialing 9N; Ns3052612233 Dial 1...
  16. davidwalters

    Keycodes Required on all sets after 4x16 installed

    I added 1 EXP license and then added the 4x16 expansion module plugged in the network cable and enabled the module. I have 8 licenses for digital sets and all of the keycodes are still showing however the digital sets say Keycode Required when I try to place a call? All the sets programming is...
  17. davidwalters

    IPO 7.0 Directory restriction

    They do not have Excel it has to be done manually via the keyboard.
  18. davidwalters

    IPO 7.0 Directory restriction

    I have a very large Directory that needs to be manually entered. Is it possible to have a user ID created that will only allow access to the DIRECTORY and nothing else so I can have a clerk make entries without access to any other part of the IPO? I looked under security but could not figure...

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