Thanks a lot for your answer.
@bahmonkeys, to use the TAPI driver, Need I add license for IPO? Is the CTI link Pro license needed?
@mkoker, we cannot change the PMS of our customer.
Hi everyone!
We are migrating us hospitality solution with an Avaya Communication Manager 4.X with Avaya Intuity and Oracle Hospitality OPERA VMS to a new solution based in Avaya IP Office Server Edition Select. We know how to migrate the CM to IPO but the hospitality integration is totallity...
Thank you jamie77! That was an amazing advice. To be honest I tried with a lot of changes including my network equipment, CISCO ASA and Switches. I disabled the h323 inspection in CISCO ASA after your advice. Those changes were the solution
Thanks a lot!!!
Hi experts! I have an inussual behavior with ip phones. We have 60 ip station with an IPO 500v2 R11 between 1608 and 1616 ip phones.
When I restart the IPO for a change some phone doesn´t back automatically, they ask the extension and password for login. But is not for all of them, some phones...
Hi @IPGuru!
Thanks for your answer.
I found the answer fixing a problem of connection between A2 interface and my IPO, after that I didn't see the Warning Message again.
Thank you!
Hi experts! How can I disable the "Media Anomaly Detection" in ASBCE? I can't find the option in release 8.0. I have a lot of issues by this cause, and this is probably the cause by why some desconection on sip trunks between IPO and SBC.
Incident Type: Media Inactivity Detected from Both...
I'm basing this deployment in reference docs from Avaya, SBC with multitenance, there say that I need to take two vlan and configure it in the A1 interface. In your experience, is this the best way to do it? Is posible just to use the same interface A1 without vlans?
Hi experts!
I need your help, I created an integration between an Avaya SBCE with two IP Offices. I created the dial plan for the IPOs and the outgoing calls are working through a SIP trunk, but I don't find how to route the incoming calls, example: when the outside user call to 552000 DN's to...
I have another question, can you help me? In these docs I can read that If I want to use outbound campaigns to 10 Agents I need to enable the multmiedia feature, that mean that I need to add Multichannel Licenses in the ACCS? Even if I don't need chat, email for those agents?
Thanks!
Hi experts!
I need to integrate an IPO500v2 with ACCS for 10 agents, also we need to integrate an Application Server to enable Voicemail Pro and Media Manager for recrding. I just need to know, can I use the IPO500 chasis for this deployment or I need to migrate my IPO500v2 to Server Edition...
Hi team!
Can someone guide me about an integration between Avaya IPO 500v2 11.0 and CRM?. I have a lot of IPOs500 and they want to use CRM and Avaya to dial out to PSTN using desktop phones.
Most of information in web is confussing and used to old versions of IPO.
I need to know if we can...
Hi everyone!
I have a question about Avaya IPO SMB and Midmarket. I have a lot of IPOs 500v2 (12 IPOs) and I want to configure it like a midmarket solution (Server Edition) adding the Server Edition for each server and one Server.
If I do it, how can I re-use the endpoint and power user...
Hi everyone! I'm creating an oportunity with a prospect who has 190 cisco phones. He needs another solution (no cisco) for PBX and keep working with the old cisco phones. I know than these phones are compatibles with sip protocol but I don't know if there is a limit for the quantity of 3rd party...
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