Search results for query: *

About the time we upgraded to 9.0 we noticed that when we create an Ad-Hoc Conference bridge, if we join the second party while it is still ringing we don't hear the ringing on the conference call so we don't really know if that party is even there until they randomly say "Hello" Before you...

Try accessing with a different web browser. I've had issues sometimes with certain browsers

ok, so I changed the Lan1 Network Topology Firewall type from "Full Cone NAT" which is what STUN Detected to "Static Port Block" and now everything appears to be working.

That's correct, and it works if you call it locally.

********** SysMonitor v9.0.3.0 build 941 [connected to 192.168.1.53 (Wolf Electric)] ********** 16:58:40 2711046mS PRN: Monitor Status IP 500 V2 9.0.3.0 build 941 16:58:40 2711046mS PRN: LAW=U PRI=0, BRI=0, ALOG=4, VCOMP=10, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=1(VER=2 TYP=3) 1-X=1...

Just tried switching to Embedded VM, it reacts the same way...

I'm also having this problem, I've got an IP Office V2 at 9.0.3 with Voicemail Pro. Sip trunks from FlowRoute which work perfectly inbound and outbound when answered by a person. But any call that goes to VM, or that rings into an Auto Attendant just gives me dead air and then drops. In SSA...

To be honest they only have one extension with VM so I haven't tried any others. The have all their incoming calls directed to that one VM. Its set to Intuity Mode.

I've got a brand new install, with Essential edition. After calling into an extension and hearing the VM Greeting, the second you hear the beep it goes straight to a "Thank you for the message, to access your mailbox press *r" or something like that. Basically it doesn't give me any time to...

Okkie26, yes everything is green when logged in to the web portal. Just mobile app with the problem. I've tried all different combinations of local IP, external IP, FQDN, in the ip office configuration settings with no change. I also looked in the hosts file and the FQDN is already in there.

Did you ever get a resolution to this? I've got a UCM that I can't get either iPhone or Android to fully connect. I just get the yellow triangle with "myBuddy not Online" message. I've tried all the tricks in these forums with no luck. I've never had problems with an Application server or...

b. If STUN reports the Firewall/NAT Type as one of the following, the network must be reconfigured if possible, as these types are not supported for remote H.323 extensions: Static Port Block, Symmetric NAT or Open Internet. This is incorrect, I think they have it backwards in the...

With a public IP Someone could log in with the "Operator" user and set up call forwarding to a Toll Number, Check the "Audit Log" for any strange changes being made, and look for users that are set to Forward that shouldnt be. Need to be very careful with IP office on a Public IP

Was this ever resolved? I'm having the same problem with a brand new 9.0 installation. I have been able to get "Remote Workers" to work, but cannot connect with VPN Phones.

After a recent upgrade to 9.0 I'm having several voicemails a day that when listened to seem to have two calls recorded on top of each other. Sometimes it seems like if someone leaves a message while I'm speaking on my extension the recording contains the message AND my conversation I was...

Correct it would be from the 9N short code, unless you want it only for certain users that you could build it as a User Shortcode. Here's the example from the Help. Example: Blocking Caller ID This is for blocking Caller ID for external calls. This feature can be applied to specific...

I have a user on a VPN phone that when he dials an internal extension, some of the time it will ring about half a ring, or just enough to see he's calling and then the call goes to voicemail. This will happen regardless of who he's calling and he can hang up and call right back and it will...